Cleo
Product Manager
Remote - USA
Sponsorship not specified$130k-$150kDetected 60 days ago
Machine LearningData ScienceLLMsRAGAgentic AIMLOpsProduct ManagementProduct StrategyLeadershipCommunicationCollaborationProblem Solving
About the role
- Define and monitor AI feature success metrics - including model performance (precision, recall, accuracy), user adoption, and business impact - through dashboards and regular reporting to executive leadership.
- Scope and prioritize activities based on business and customer impact, balancing near-term wins with longer-horizon AI investments.
- Evaluate promotional plans to ensure messaging accurately conveys AI capabilities and limitations, and is consistent with the broader product line strategy.
Responsibilities
- This role sits at the intersection of applied AI/ML, customer outcomes, and business strategy: you'll define what we build, why we build it, and how we measure success in a rapidly evolving AI landscape.
- Own the AI product roadmap - including LLM-powered features, predictive models, agentic workflows, and ML-driven automation - translating customer needs into a prioritized, outcome-driven plan.
- Develop a deep understanding of customer experience, identify product gaps where AI can deliver disproportionate value, and generate new ideas that grow market share, improve customer experience, and drive growth.
- Partner closely with data scientists, ML engineers, and software engineers to scope models, evaluate tradeoffs between accuracy, latency, cost, and UX, and ship with quick time-to-market and optimal resources.
- Conduct structured buy / build / partner analysis for new AI capabilities, including evaluation of foundation model providers, third-party AI vendors, and open-source alternatives.
- Drive product launches in collaboration with marketing, PR, executives, and other PM team members - including positioning AI capabilities clearly and avoiding overpromising.
- Act as an AI product evangelist - both internally and externally - to build awareness, understanding, and trust in our AI capabilities.
- Work with a talented, cross-functional team of engineers, data scientists, and designers building the future of intelligent software.
- These tools are designed to support fair and consistent evaluations.
Requirements
- BS/MS degree in Computer Science, Engineering, Data Science, or equivalent practical experience.
- 3-5 years of proven product management experience, with at least 1-2 years owning AI/ML-powered product features in a SaaS environment.
- Proven track record of managing all aspects of a successful product throughout its lifecycle - from discovery through launch and iteration.
- Ability to read and interpret ML model outputs, understand evaluation metrics (precision/recall, AUROC, RMSE, F1, eval sets for LLMs), and hold technical teams accountable to model quality.
- Strong written, verbal, presentation, and communication skills - especially the ability to explain AI concepts to non-technical audiences.
- Hands-on experience shipping LLM-based product features, RAG architectures, fine-tuned models, or agentic AI applications.
- Familiarity with AI governance frameworks, model explainability, evaluation harnesses, and responsible AI practices.
- Experience defining prompt engineering standards, eval pipelines, or human-in-the-loop workflows for AI products.
Compensation
- $130,000 to $150,000 base salary + annual bonus opportunity
Benefits
- Shape the AI strategy and roadmap of a fast-growing company at a defining moment in the AI industry.
- $130,000 to $150,000 base salary + annual bonus opportunity
Company info
- We are looking for an experienced AI Product Manager who is passionate about building intelligent products customers love.
- Represent the company by visiting customers to solicit feedback on AI features, observe real-world use, and surface opportunities for the next wave of intelligent product capabilities.
- Travel expectation of approximately 10-15% to meet with customers, partners, and team members.
- High-visibility role with direct exposure to executive leadership and top customers.
This listing is sourced directly from Cleo's careers page and normalized into a canonical job model.