eWake Talent

Animal Services Operations and Programs Director

Raleigh, NC · Director

Sponsorship not specified$102k-$143kDetected 31 days ago

BudgetingPerformance ManagementCustomer SupportLeadershipCommunicationPublic Speaking

About the role

Last year, we averaged 313 animals in foster every month, and our goal is to grow this program to 400 active foster homes.
Internally, the Director works closely with County leadership on budget development, including presenting and justifying expansion requests, analyzing program costs and revenue streams, and reviewing fee structures.
Wake County is currently designing a new Animal Center facility, and the incoming Director will play a role in shaping how that space is activated operationally.

Candidates who are comfortable with shared leadership arrangements and who build strong alignment with peers will be well-suited for this role.
A significant portion of the role involves monitoring shelter performance data and operational metrics to drive continuous improvement across intake diversion, placement outcomes, and high-quality customer service.

Wake County Animal Services is seeking an experienced, people-focused, progressive operations leader to serve as its Animal Services Operations and Programs Director.
This is a newly created position born out of a deliberate reorganization of the Animal Center's leadership structure, and it reflects the County's commitment to providing the additional resources needed to take the Animal Center to the next level of excellence.
The right candidate brings strong management experience, a genuine commitment to animal welfare outcomes, and the interpersonal skills required to lead a large, mission-driven team.
How to Apply Wake County is partnering with Raftelis to lead the recruitment for our Animal Services Operations and Programs Director.
Applications will be accepted electronically by Raftelis.
Applicants complete a brief online form and are prompted to provide a cover letter and resume.

This listing is sourced directly from eWake Talent's careers page and normalized into a canonical job model.