Serval
Senior Manager, Social Media
San Francisco · Senior
Sponsorship not specifiedDetected 72 days ago
Agentic AIResearchCommunication
About the role
- We're hiring our first social media hire to make Serval the most talked-about brand in enterprise AI.
- There is no playbook to inherit, you get to write the playbook.
- You'll decide what Serval sounds like on social, where we show up, what we ship, and how we measure whether it's working.
Responsibilities
- Build the content engine: editorial calendar, repeatable formats, asset workflow with design, review process with product marketing, and a feedback loop on what's working.
- Partner with our founders to develop their personal brands on LinkedIn and X. Help them ship POVs they actually want to share, and turn their daily work into content the category notices.
- Build the YouTube channel into a real demand surface: product walkthroughs, customer stories, and the kind of technical content IT leaders send to their boss.
- Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors.
Requirements
- You can write the post, edit the video, brief the designer, and tell the founder their draft needs work - all in the same afternoon.
- You know which subreddits IT leaders actually read, which LinkedIn voices in B2B SaaS are worth studying, and what's currently going on in AI Twitter without having to look it up.
- 6+ years in social, content, or brand at a B2B software, AI, or developer tools company - with at least some time at an early-stage startup where you owned the work end-to-end.
- A portfolio of social work you can point to.
- Demonstrated track record growing an organic social program from low traffic to a real distribution channel - ideally one you can tie to pipeline or hiring outcomes.
- Comfort with the IT, security, or developer audience.
Nice to have
- Experience working closely with founders or executives on their personal brands is a strong plus.
Company info
- Serval http://serval.com is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end - replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.
- At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don't just respond to requests - they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.
- Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we're building the universal AI operations layer - a system of agents that sits across business functions and runs the workflows that keep modern companies moving.
- We're backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others.
- Serval http://serval.com is an AI-native automation platform transforming how enterprises operate.
- We build intelligent agents that understand real-world workflows and execute them end-to-end - replacing manual processes and rigid legacy systems with adaptive, learning software.
- Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.
- At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows.
- Our agents don't just respond to requests - they reason, take action across systems, and continuously improve with usage.
- What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.
- Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation.
- Long term, we're building the universal AI operations layer - a system of agents that sits across business functions and runs the workflows that keep modern companies moving.
- Be a key player in shaping the success of our product and company.
- Join a culture that values innovation, ownership, accountability, and fun.
This listing is sourced directly from Serval's careers page and normalized into a canonical job model.