Flourish Research

Flourish Research

Multi-Site Recruitment Specialist

Charlotte, North Carolina, United States

Sponsorship not specified$23k-$28kDetected 10 days ago
GCPComplianceSalesforceCRMOutbound SalesRecruitingCustomer SupportHIPAAEHR/EMRClinical TrialsClinical ResearchFDA RegulatoryResearchProblem SolvingCritical ThinkingMentoring

About the role

  • In clinical trials and healthcare, excellence means everyone deserves the best care, regardless of their race, color, gender identity, religion, ethnicity, physical abilities, age, sexual orientation, or veteran status.
  • Flourish Research is looking for motivated, talented, creative individuals who want to learn and grow in their careers while contributing to research that changes lives!
  • Ensure that potential study participants are called, screened appropriately, and followed up on to provide a timely response.

Responsibilities

  • Be involved in all planning meetings (assessment trainings, protocol review and follow-up meetings) and maintain any campaign portals and associated reporting.
  • Perform all study related duties in a timely and cost-effective manner in adherence with Flourish policies.
  • Assists with developing and implementing process improvements.
  • Perform all duties in a safe and prudent manner.

Requirements

  • 2+ years within the role, 1-3 years, related experience (full/partial) within the research industry.
  • Knowledge and Skills: Demonstrates core values & all skills set required.
  • Must be detail oriented, organized, self-motivated, be able to work independently and in a team, and stay on task and meet deadlines.
  • Attend required meetings and training sessions to stay abreast of current and changing federal regulations, study protocols and Flourish policies.
  • Local travel may be required.

Nice to have

  • College degree required
  • advanced degree preferred.

Skills

  • Demonstrates core values & all skills set required.
  • Must have experience specifically in patient recruitment, understanding of related guidelines (IRB, FDA, GCP, and HIPAA).
  • Must have experience with outbound/inbound calling.
  • Must have experience with advanced call center technology including CRM, CTMS and integrated voice systems.
  • Must possess excellent interpersonal skills including written and verbal communications.
  • Must have good critical thinking and problem-solving skills.
  • Must have a strategic mindset around pivoting on calls with studies and is flexible with tight timelines.
  • Must be professional and have a strong work ethic.
  • Must have excellent customer service and telephone skills.
  • Familiarity with medical terminology.
  • May be asked to learn CNS rating scales and administer them as needed.
  • Must be able to adapt and take on additional tasks as requested.

Compensation

  • $23.00-$28.00 per hour

Benefits

  • Enter medical history and demographic information taken from potential study volunteers into a computerized database.
  • Mine site EMR, if applicable, for patients for current and upcoming studies Maintain confidentiality of study protocol information and Protected Health Information (PHI).

Company info

  • Flourish Research is where clinical trials thrive.
  • Flourish Research is one of the industry's most progressive and diversified clinical trial organizations, with strong capabilities across cardiology, metabolic disorders, renal, oncology, CNS, pulmonology, and vaccine research.
  • At Flourish Research, we strive toward excellence.
  • We embrace employees, customers, and patients from these underrepresented groups to help make this vision a reality.
  • Flourish is committed to a safe work environment where all employees, customers, and patients are included, and treated with dignity and respect.
  • The more diversity we have in our team, the more unique perspectives, and ideas we share, and the better prepared we are to serve our communities.
  • WE EMBRACE YOU.
  • WE CELEBRATE YOU!
  • We offer an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities.
  • About the Job: We are actively hiring a Multi-Site Recruitment Specialist to support our Charlotte, NC site.
  • Shift: Monday-Friday day shift (40 hours per week) Location: Onsite FLSA Classification: Non-Exempt
  • Seeks out opportunities to help achieve department/company goals.

Visa & Work Authorization

  • ified study participants creatively and diligently into assigned protocols to fulfill enrollment obligations within the sponsor's timeline while following regulations and rules governing medical ethics, IRB, GCP and ICH
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This listing is sourced directly from Flourish Research's careers page and normalized into a canonical job model.