Equip
Peer Mentor - Remote (EST)
Remote - USA
Sponsorship not specifiedDetected 2 days ago
SpringPatient CareCommunicationProblem SolvingTime ManagementMentoring
About the role
- The Peer Mentor is an integral member of a patient's multidisciplinary care team.
- The role of the Recovery Coach is to ensure patients successfully integrate into Equip treatment by adhering to their care plans and fully engaging in treatment.
- This goal is achieved through proactively identifying and addressing barriers to treatment, identifying opportunities to personalize Equip's programming to address patient needs, and providing key skills and tools for recovery.
Responsibilities
- Implement motivational strategies with patients and caregivers to engage with their care plans, including monitoring adherence to care plans and completion of program elements.
- Participate in multidisciplinary treatment team huddles to support patient progress in treatment.
- Maintain an availability calendar allowing patients and caregivers to schedule appointments.
- Conduct proactive outreach (phone calls/messaging), missed appointment recovery, reminders, tracking, and support to ensure full engagement with the care plan.
- providing meal support sessions
- and referring personalized resources to support the patient and their supports (for adult patients only, if applicable).
- Build a relationship of respect and trust with patients.
- Perform other duties as assigned.
- Ensure personalization of care plans by making program recommendations and coordinating services to ensure patient needs are met - examples include, but are not limited to, booking additional care team member sessions and registering for groups; providing meal support sessions; and referring personalized resources to support the patient and their supports (for adult patients only, if applicable).
Requirements
- Lived experience with eating disorder recovery with ability to identify as being in a solid space of recovery.
- 2+ years of experience working directly with patients in a setting that utilizes protocolized care - including, but not limited to, coaching, case management, mentorship, social work, or milieu therapy.
- Proven comfort working within structured care models or evidence-based protocols (e.g., following specific clinical guidelines, behavior change frameworks, or care plans).
- Proven ability to balance structured protocols with personalization, meeting patients where they are while keeping them on track with their care goals.
- A proven track record of taking accountability for patient care plans, using evidence-based frameworks to keep patients on track and meet clinical milestones.
- Experience guiding patients and families in achievement of treatment goals while identifying barriers and problem-solving to alleviate.
- Ability to connect with a range of diverse people with varying lived experiences.
- Strong organizational and time management skills with a proven track record of meeting goals.
- Comfortable with ambiguity and ability to think critically to quickly and accurately work through challenges in a fast-paced, fluid environment.
- Passion for evidence-based care and ability to learn, practice, and develop new coaching skills.
- Strong oral and written communication skills with the ability to build effective, professional, and collaborative relationships both internally and externally.
- Strong attention to detail.
- Comfortable working with and learning new technologies.
- Comfortable working remotely (including the requirement to be on camera).
Compensation
- Earning Potential Range: $54,000 to $65,000 Base Pay + 15% Annual Performance-Based Bonus Potential
- You can receive 5 free therapy sessions and 5 free coaching sessions per year for you and each of your dependents.
Benefits
- Competitive Medical, Dental, Vision, Life, and AD&D insurance.
- Equip pays for a significant percentage of benefits premiums for individuals and families.
- Spring Health, a 100% employer-paid mental health benefit through Guardian.
- Employee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more!
- HealthJoy, a 100% employer-paid platform connecting you to a healthcare concierge who can help you navigate your benefits.
- $50/month stipend added directly to an employee's paycheck to cover home internet expenses.
- Initial work-from-home stipend of up to $500.
- Reload of $200 on the home office stipend at the 3-year mark and then every other year after that (year 5, year 7, etc.).
- Other Benefits
This listing is sourced directly from Equip's careers page and normalized into a canonical job model.