Careers Cellularsales.icims.com

Contact Center National Sales Specialist

Remote, UNAVAILABLE, US · Full-time

Sponsorship not specifiedDetected 2 days ago

SalesOutbound SalesCadenceCommunicationProblem Solving

About the role

Conducts consultative sales appointments via phone and online platforms to assess customer needs and recommend appropriate VZW products, devices, plans, and services.
Identifies upselling and retention opportunities by reviewing customer accounts and proactively offering upgrades, renewals, or additional wireless solutions.
Makes, receives, and accurately dispositions a high volume of sales calls in alignment with performance and productivity expectations.

Handles inbound consumer leads while maintaining a strong outbound calling cadence to maximize sales productivity and pipeline development.
Independently sets, confirms, and manages sales appointments; accepts appointments scheduled by the Consumer Solutions team or leadership.
Manages all phases of the sales cycle, including outbound prospecting, needs discovery, solution presentation, order processing, and post-sale follow-up.
Develops, presents, and fulfills customer proposals and orders, with or without support team assistance, while maintaining accuracy and compliance.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to perform repetitious hand/eye movement
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Physical Demands Must be able to perform repetitious hand/eye movement
Must be able to sit for long periods
Must be able to lift up to 15 lbs.
Position Type/Expected Hours of Work This is a full-time position.
Call Center Schedule hours.
Experience selling wireless, telecommunications, or technology products a plus.
Additional Eligibility Qualifications (Knowledge, Skills, Abilities) Customer and Personal Service - Understanding customer needs and delivering value-driven solutions.
English Language.

Cellular Sales Contact Center National Sales Specialist Classification Non-Exempt Reports to CC National Sales Supervisor JOB DESCRIPTION Summary/Objective Sell Verizon Wireless (VZW) devices and services by proactively engaging customers through outbound calling and consultative sales conversations.
This role focuses on driving new revenue growth by initiating contact with consumer customers, following up on leads, uncovering needs, and delivering tailored wireless solutions that build trust and long-term customer relationships Essential Functions Proactively conducts outbound sales calls to new and existing customers to generate interest, qualify opportunities, and drive device and service sales.
Acts as a liaison between customers, Verizon Wireless, and internal support teams to ensure seamless and professional customer experience.

AAP/EEO Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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