Upward Health
Clinical Solutions Specialist - General Medicine
US - Hybrid
Sponsorship not specifiedDetected 21 days ago
Data AnalysisComplianceProject ManagementProcess ImprovementHIPAAEHR/EMRPatient CareLeadershipCommunicationCollaborationProblem SolvingTime ManagementPublic SpeakingAdaptabilityMicrosoft OfficeLean Manufacturing
About the role
- Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care.
- Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help.
- Everyone on our team, from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients.
Responsibilities
- Prioritizes patient-centered care in the design of clinical solutions.
- The Clinical Solution Specialist is responsible for the design, implementation, and evaluation of clinical care solutions that improve patient outcomes, support value-based care initiatives, and align with organizational goals.
- Influences care teams by presenting evidence-based rationales for workflow designs and updates.
- Designs clinical solutions with consideration for how providers and care teams will adopt and sustain workflow changes.
- Identifies potential adoption risks and incorporates practical considerations into workflow and solution design.
- Partners with operational and clinical leaders to support solutions that are executable and sustainable in real-world care settings.
- Supports change efforts by helping care teams understand workflow updates, implementation expectations, and transition needs.
Requirements
- Proficiency in project management tools and methodology
Nice to have
- Nursing degree (BSN or higher preferred)
- RN license required
- Minimum 3 years of experience in clinical care delivery, care management, or clinical program design.
- Project Management certification, lean six sigma, and/or other related certifications preferred
Skills
- Familiar with project management tools and methodologies to plan, execute, and monitor the progress of clinical solution initiatives.
- Experience in coordinating timelines, resources, and stakeholder engagement to ensure the successful rollout of solutions.
Benefits
- Demonstrates active listening and empathy, particularly in engaging with patients or healthcare professionals regarding behavioral health and substance use issues.
- Skilled in collecting, analyzing, and synthesizing clinical data, including health outcomes, patient satisfaction, and quality metrics.
- Competence with Electronic Medical Records (EMR) systems and familiarity with healthcare-related software to enhance Solution delivery and data tracking.
- Assesses learning needs and collaborates effectively with clinical education team to build customized training solutions to diverse audiences.
- Creates SOPs, job aids, and other materials to support the learning of care team members and at times, may participate in training.
Apply directly at Upward Health →Create a free account for alerts like thisView Upward Health immigration profile
This listing is sourced directly from Upward Health's careers page and normalized into a canonical job model.