Hermès
Seasonal Coordinator - Client Relations Center
New York, NY, United States
Sponsorship not specifiedDetected 14 days ago
Customer SupportCommunication
About the role
- As the Seasonal Client Relations Center Coordinator, you will play a key role in shaping the eCommerce department's strategy, serving as the primary point of contact for both Hermes.com and flagship boutique clients via phone, email and live chat.
- You will uphold exceptional customer service standards, ensuring an elevated client experience in every interaction.
Responsibilities
- The Seasonal Client Relations Center team supports all aspects of the Hermes.com business, overseeing content and ensuring seamless omnichannel service.
- We provide expert support for client inquiries via phone, email and live chat working closely with US flagship boutiques to enhance the customer experience.
Skills
- Answer phone, email and live chat inquiries while demonstrating impeccable communication skills, both verbal and wri...
This listing is sourced directly from Hermès's careers page and normalized into a canonical job model.