Saviynt
Customer Success AI Architect
Remote US · Director
Sponsorship not specifiedDetected 55 days ago
PythonMachine LearningLLMsA/B TestingIncident ResponseSalesforceAccount ManagementCustomer SuccessMentoring
About the role
- Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI.
- Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world's leading brands, Fortune 500 companies and government institutions.
- For more information, please visit www.saviynt.com.
Requirements
- 5-8 years of progressively responsible experience across RevOps, GTM systems, software engineering, or technical roles in B2B SaaS
- Strong hands-on experience with AI/ML, LLMs, and automation frameworks
- Deep experience with Salesforce and modern GTM tech stacks
- Strong understanding of Customer Success processes and revenue operations
- Ability to translate business problems into scalable technical solutions
- Experience working cross-functionally with business and technical stakeholders
- Strong technical skills (e.g., Python, APIs, integrations, data workflows)
- Proven ability to design and deploy AI-driven solutions in business environments
- Highly autonomous, self-directed, and comfortable operating as a senior individual contributor
- Curiosity and passion for applying AI to real-world business problems
- Adoption and utilization rate of newly deployed AI-driven workflows and agentic solutions.
- Measurable improvement in field productivity and efficiency across Customer Office teams.
- Successful integration of AI capabilities with the core GTM platform architecture.
Compensation
- Complete security & privacy literacy and awareness training during onboarding and annually thereafter
- Review (initially and annually thereafter), understand, and adhere to
Benefits
- You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Company info
- We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work.
Equal opportunity
- equal opportunity employer and we welcome everyone to our team.
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This listing is sourced directly from Saviynt's careers page and normalized into a canonical job model.