The RealReal
Watch Specialist
Onsite - Phoenix, AZ · Mid
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About the role
- Our Phoenix Authentication Center is where the magic happens!
- The Art & Science of Real comes to life within our facility, combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology.
- As consigned goods travel into our center, the team processes, authenticates, and repairs luxury items for listing on our website.
Responsibilities
- Partner with Expert Service leaders to scale and diversify the growth of the company's watch repair and service initiatives
Requirements
- Ability to execute on communication systems
- Ability to handle multiple complex, time sensitive situations
- Demonstrates the skill and willingness to take initiative and to proactively anticipate organizational needs including the ability to meet external and internal deadlines as required.
- 3-5 years experience repairing timepieces
Nice to have
- Brand certification from major watch brand a plus
Compensation
- Compensation, Benefits, + Perks
Benefits
- Work closely with Expert Service leaders to assist in any requested educational or training initiatives
- Medical, Dental & Vision Insurance
- 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
Company info
- Accountable for coordinating the necessary communication between all watchmakers, clients, customers and operations personnel, to receive approval on needed repairs and process accordingly
Visa & Work Authorization
- al employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status
This listing is sourced directly from The RealReal's careers page and normalized into a canonical job model.