DigiCert
IT Service Technician - Level 1
Lehi, Utah
Sponsorship not specified$46k-$52kDetected 25 days ago
JiraCustomer SupportDNSCommunicationOrganizational Skills
About the role
- Under the direction of the Global IT Service Desk Manager.
- You will be assigned day-to-day help desk operational tasks.
- Helping to keep all internal employee's technical needs resolved.
Responsibilities
- Establish and maintain IT vendor relationships.
- Collaborate with other teams on projects.
- Work closely with Service Desk Manager to manage various team projects.
Requirements
- Working towards a technical degree.
- 1+ years of practical experience in the computer industry.
Nice to have
- To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal.
- Resumes or CVs sent directly via email will not be reviewed or considered.
- DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce.
- Compensation Transparency:
Skills
- Very good practical Jira experience.
- Very good organizational skills.
- Self-motivated good vision looking forward.
- managing multiple projects at a time.
- Communication
- able to effectively communicate, good vision able to work through challenging situations.
- Nice to have
- IT certifications like A+ or MCP are a plus
- Okta, Microsoft, and Atlassian experience is helpful
- Generous time off policies
- Top shelf benefits
- Education, wellness and lifestyle support
Compensation
- $45,760 - $52,000 USD
- The annualized base salary range for this position is outlined below.
- Each candidate's compensation offer will be determined based on factors including experience, skills, qualifications, job duties, business needs, and location.
- For roles that include additional compensation components, total compensation may include base pay, bonus, equity, or other incentives.
- We are committed to fair and transparent pay practices and comply with all applicable pay transparency requirements.
- If you would like more information about compensation or benefits, we are happy to provide additional details during the hiring process.
Benefits
- For roles that include additional compensation components, total compensation may include base pay, bonus, equity, or other incentives.
Company info
- DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today's threats and prepare for a quantum-safe future at www.digicert.com
- Job summary
- Under the direction of the Global IT Service Desk Manager. You will be assigned day-to-day help desk operational tasks. Helping to keep all internal employee's technical needs resolved. Make sure all compliance requirements are met. Assist with onboarding new hires and help with offboarding employees. Have good computer skills, installing new applications and setting up new workspaces. Be an all-round willing resource in helping the Service Desk team.
- DigiCert is a global leader in intelligent trust.
- We protect the digital world by ensuring the security, privacy, and authenticity of every interaction.
- Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents.
- Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today's threats and prepare for a quantum-safe future at www.digicert.com
Equal opportunity
- Equal Opportunity employer and is committed to diversity in its workforce.
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This listing is sourced directly from DigiCert's careers page and normalized into a canonical job model.