Crafty
Delivery Associate
Fairfield, NJ · Full-time
Sponsorship not specifiedDetected 12 days ago
RecruitingCustomer SupportCommunicationProblem Solving
About the role
- Fairfield, NJ Shift: Mon - Fri 4:30 AM - 1:00 PM This is a high-energy role for people who derive joy from being a part of a highly efficient, well executed operation focused on teamwork and client satisfaction.
- Effective Communicator: Demonstrates exceptional communication skills across interpersonal, verbal, and written formats to ensure clear, accurate, and positive interactions.
- Operationally Sound: Ensures that all operations run smoothly, efficiently, and effectively, adhering to best practices and standards.
Responsibilities
- Maintain a 98% or above safety score from our fleet telematics programs.
- Goal: Deliver a top-tier Crafty quality client experience through exceptional on-site operations, ensuring all client sites meet and exceed their goals.
- This will support our client retention goal of 95% annually (for at least six consecutive months, regardless of client site) by implementing these key initiatives: Initiative #1:
Requirements
- Perform routine maintenance on machines (such as coffee & kegerators) and quality control checks when required
Skills
- Demonstrates exceptional attention to detail in operations by delivering all products on time, in full, and at the correct location.
- Don't meet all of the qualifications?
- Although some qualifications are essential, others can be attained with time.
Benefits
- We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave.
Company info
- Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform.
- Founded in 2015, our mission is to help companies craft better workplaces.
- From DraftKings to Robinhood to Zillow, we work with the world's biggest brands to foster a culture of employee connectivity and productivity.
- Headquartered in Chicago, with offices in New York and the Bay Area, Crafty manages food and beverage programs across 300+ offices, serving more than 300,000 employees per month.
- Our commitment to crafting better workplaces starts from within.
- We are a team of passionate, resourceful, and hard-working trailblazers who love what we do.
- Our expertise spans technology, food and beverage operations, client success, fulfillment and more.
- At Crafty, our people are our greatest asset, because it's our people who foster a culture that makes our company a place worth being part of.
- And of course, the snacks are the cherry on top!
- The Role: Fairfield, NJ Shift: Mon - Fri 4:30 AM - 1:00 PM This is a high-energy role for people who derive joy from being a part of a highly efficient, well executed operation focused on teamwork and client satisfaction.
- Crafty is looking for a Delivery Associate whose responsibilities will include: Delivery: Successfully complete 5-8 delivery stops during your day where you will safely navigate the loading/unloading of the delivery truck, delivering product directly into our client locations.
- Safe Driving: Safely maneuver one of our box trucks through a route delivering food, beverages, and smiles to our clients. (Valid Driver's license required) Customer Service: Engage with our clients and other Crafty team members onsite, delivering the highest quality service Maintenance + Inventory: Perform routine maintenance on machines (such as coffee & kegerators) and quality control checks when required Communication: Communicate and escalate any location needs or safety concerns to the Crafty team, and accurately complete pre/post route paperwork This role is a full-time, hourly role within Crafty for our New York market's morning shift (Monday-Friday, 4:30am - 1:00pm ET).
- This role is based out of our New Jersey warehouse and will make deliveries throughout the New York City Area and succeed by meeting the skill based qualifications below: Required Attributes Client Obsessed: Demonstrates a deep commitment to understanding and exceeding client needs and preferences, consistently showing eagerness and patience in all client interactions.
This listing is sourced directly from Crafty's careers page and normalized into a canonical job model.