Dialpad
Corporate Counsel, Telecommunications & Regulatory
San Ramon, US
Sponsorship not specified$169k-$214kDetected 13 days ago
Agentic AIComplianceCustomer SuccessVoIPResearchCommunicationCollaborationMentoring
About the role
- Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad.
Responsibilities
- Manage the Company's regulatory filings and reporting obligations with federal, state, and international agencies.
- Advise on carrier and telecommunications interconnection agreements, with particular focus on the allocation of regulatory obligations between Dialpad and its carrier partners.
- Collaborate with the Privacy, Security, and Commercial Legal teams on customer contracts, data processing agreements, and RFP responses involving telecommunications-specific compliance representations.
- Develop and maintain a comprehensive consent and disclosure matrix covering call recording requirements across all U.S. jurisdictions in which Dialpad operates, updated on a regular basis to reflect legal developments.
Requirements
- Ability to synthesize complex legal analysis into clear, actionable guidance for non-legal business stakeholders.
- Four to eight years of legal experience, with substantive exposure to telecommunications regulatory matters gained at a law firm, carrier, UCaaS company, or regulatory agency. In-house experience at a SaaS or communications technology company is preferred.
- Demonstrated familiarity with FCC rules, the Communications Act, and their application to VoIP and cloud communications providers, including a working understanding of non-dominant interexchange carrier status and its practical implications.
- Practical experience advising on call recording consent law-not merely researching it.
- Working knowledge of TCPA and FTSA sufficient to identify platform-level exposure from customer use cases and to develop appropriate risk mitigation strategies.
- Familiarity with AI governance frameworks and emerging state AI legislation, with demonstrated willingness to develop deeper expertise as the regulatory landscape evolves.
- Fluency in written and spoken English.
- For exceptional talent based in California, the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
- California Salary Range
- $169,000 - $214,000 USD
- Why Join Dialpad
Nice to have
- In-house experience at a SaaS or communications technology company is preferred.
Skills
- About Dialpad
- Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital.
- Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve.
- Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.
- Being a Dialer
- At Dialpad, AI isn't just a feature; it's how our teams do their best work every day.
Compensation
- For exceptional talent based in California, the target base salary range for this position is posted below.
Benefits
- Provide coverage on A2P and P2P SMS compliance, including CTIA guidelines, carrier requirements, and applicable FCC messaging rules.
- Advise Sales and Customer Success on complex regulatory questions arising from enterprise customers in healthcare, financial services, and the public sector.
- Competitive salary, comprehensive benefits, and real opportunities for growth
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