Aristocrat Technologies Inc.
Customer Service Agent (Mid - Shift)
Lansing, MI, US · Mid · Full-time
No sponsorship$18k-$25kDetected 8 days ago
Customer SupportCommunication
About the role
- Aristocrat Interactive is looking for a full-time Customer Service Agent to join our top-tier team.
- As a Customer Service Agent, you will have a key role in supporting our players and ensuring they have a seamless gaming experience.
- Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive).
Responsibilities
- Maintain all SLAs for chats and phone call inquiries in under 45 seconds.
Requirements
- Must be camera-ready while working.
- Advanced knowledge of computers and Windows Office Programs, able to type at least 90 wpm.
Nice to have
- some college preferred.
- At least 21 years old with a High School diploma or equivalent experience
Compensation
- $18.00 - $24.70 per hour
- Our goal is to pay a market competitive salary focusing near the median of our pay ranges.
- However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.
Benefits
- This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.
Company info
- Communicate special marketing offers to VIP customers.
- What We're Looking For
Visa & Work Authorization
- At this time, we are unable to sponsor work visas for this position.
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This listing is sourced directly from Aristocrat Technologies Inc.'s careers page and normalized into a canonical job model.