Integritymarketing
Account Director
St Albans, WV · Director
Sponsorship not specifiedDetected 15 days ago
Customer SupportLeadershipCommunicationProblem Solving
About the role
- Agent Pipeline distributes a comprehensive mix of life and health insurance products.
- Agent Pipeline is a recognized market leader in the Medicare Advantage, Medicare Supplement, individual health plans, Prescription Drug Plans, and Final Expense markets.
- With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike.
Responsibilities
- Responds promptly to agent needs, delivering a high standard of support and communication.
- Develop and nurture new and existing relationships to drive agent satisfaction and loyalty.
- Provide proactive support by troubleshooting and resolving agent concerns, aiming for first-call resolution whenever possible.
- Ensure thorough documentation of interactions and maintain accurate records.
Requirements
- Proven track record as a team player.
- Ability to multitask in a dynamic environment.
- At Integrity, you can start a new career path at company you'll love, and we'll love you back.
Skills
- Skilled at conflict resolution, active listening, and open-mindedness.
- Written Communication: Produces clear and accurate written materials with attention to detail.
- Organization and Multi-Tasking: Effectively prioritizes and manages tasks.
- Initiative: Demonstrates self-motivation, seeks opportunities for growth, and takes ownership of responsibilities.
Compensation
- Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Benefits
- Medical/Dental/Vision Insurance
- 401(k) Retirement Plan
- Community Service PTO
- Life Insurance
- Short-Term and Long-Term Disability
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