Dash In
Guest Experience Supervisor
Indian Head, Maryland, United States
Sponsorship not specifiedDetected 4 days ago
Customer SupportCommunication
> stay_score
odds of building a lasting career here
16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Proactively interact with guests, addressing their questions and concerns promptly.
- Monitor customer flow and open registers as needed to ensure seamless service.
- Uphold Dash In Brand Standards, ensuring high levels of guest engagement, cleanliness, safety, and operational adherence.
Responsibilities
- Collaborate with the Guest Experience Manager and Store Manager to build and train a high-performing team of retail associates.
- Support associates in meeting guest needs efficiently, maintaining a "no wait" experience.
- Maintain effective communication with the Guest Experience Manager regarding ordering and inventory needs.
- Support for new parents.
Requirements
- Minimum of 1 year in a supervisory or management role in a customer service or retail environment.
- High School Diploma or GED required.
- Ability to multitask and solve problems effectively.
Nice to have
- Active ServSafe Certification (a plus).
Benefits
- Vacation, sick, and personal leave, plus paid holidays.
- Tuition reimbursement, development programs, and certificate program assistance.
- Affordable medical, dental, and vision plans with an option for a health savings account.
- Pet insurance, basic life insurance, and short- and long-term disability coverage.
- Paid Parental Leave: Support for new parents.
Company info
- Join the Dash In Team as a Front of House Guest Experience Supervisor: Are you ready to be part of a team dedicated to making greatness happen?
- We're looking for a Guest Experience Supervisor to help lead our team!
Equal opportunity
- equal opportunity employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.
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This listing is sourced directly from Dash In's careers page and normalized into a canonical job model.