Automox
Senior Accounts Receivable Analyst
Remote - US · Senior · Full-time
Work authorization required$60k-$70kDetected 1 day ago
Data AnalysisComplianceSalesforceSalesAccountingForecastingExcelERPCustomer SuccessZendeskAR/VRResearchCommunicationCollaborationOrganizational SkillsAccounts PayableNetSuite
About the role
- Success in this role requires attention to detail, excellent communication skills, and the ability to work independently while collaborating effectively in a remote-first environment.
- Cash Application: Accurately apply and post incoming customer payments (ACH, wire, credit card, and Stripe) to the correct accounts, research and resolve unapplied cash, chargebacks, and short-pays in a timely manner.
- AI & Automation: Embrace AI tools and automation to streamline AR workflows, accelerate collections, improve forecasting, and continuously identify smarter ways to work in a fast-moving business.
Responsibilities
- Execute proactive, customer-centric collections strategies to drive timely payments, maintain strong customer relationships, and achieve collections efficiency and cash collection targets through effective use of NetSuite and Tesorio.
- Issue credit and debit memos, manage customer credit monitoring including holds and limits, and ensure adjustments are accurate and properly documented.
- Analyze AR trends, aging reports, collections performance, and key metrics to provide actionable insights that improve cash flow, reduce risk, and support accounting leadership.
- Support month-end and year-end close activities, including finalizing billing procedures, reconciling AR-related accounts, and ensuring the accuracy of accounts receivable balances and revenue-related transactions.
- Prepare audit schedules, account reconciliations, customer billing support, and other documentation requested by internal and external auditors.
- Assist with SOX controls, testing requests, and process documentation to support audit readiness and compliance.
- Credit & Billing Adjustments: Issue credit and debit memos, manage customer credit monitoring including holds and limits, and ensure adjustments are accurate and properly documented.
- Data Analysis: Analyze AR trends, aging reports, collections performance, and key metrics to provide actionable insights that improve cash flow, reduce risk, and support accounting leadership.
- Month End Close: Support month-end and year-end close activities, including finalizing billing procedures, reconciling AR-related accounts, and ensuring the accuracy of accounts receivable balances and revenue-related transactions.
- Audit Support: Prepare audit schedules, account reconciliations, customer billing support, and other documentation requested by internal and external auditors.
Requirements
- 5+ years of experience in accounts receivable, billing, collections, or a related role, with a proven track record of managing complex AR operations.
- Proficiency in Microsoft Excel and Google Sheets
- ✅ Must be able to pass a federal, state, county background check
- Strong analytical skills with the ability to interpret data and deliver actionable insights.
- Exceptional communication with a customer-focused approach to collections.
- High level of independence and self-motivation, with a demonstrated ability to excel in a remote work environment.
- Detail-oriented and highly organized, with the ability to manage multiple priorities effectively.
- Thrives in a fast-paced, high-growth environment as a proactive self-starter, and is comfortable adopting AI and automation tools to increase efficiency.
- The salary range listed is the base pay range for this position. In addition, the total compensation package includes bonus, equity and benefits. Actual earnings may be less or more depending on a candidate's direct experience, skills, industry knowledge, and location.
Nice to have
- Extensive experience with NetSuite ERP and SuiteBilling is highly preferred.
- Experience with business tools such as SalesForce, Zendesk, Tesorio, Gmail, and Stripe is a plus.
- Familiarity with SaaS business models and subscription billing is a preferred.
Skills
- Automox is turning IT admins into IT heroes by replacing traditional tools with our award winning cloud-native endpoint management platform.
- Our product works autonomously and so do our teams.
Compensation
- $60,000 - $70,000 USD
- 💵Competitive Salary
Benefits
- 📈Equity for Full-Time Employees
- 🏝Flexible PTO, generous sick time policy
- Health & Wellness
- 🩺 Comprehensive Health Plans with generous employer contributions
- 🩺100% Company-paid Short Term/Long Term Disability and Life Insurance
- 🩺 Company HSA Contribution: $100-$200 per month based on tier
- 💻 Internet Reimbursement - $50/month
Company info
- $100-$200 per month based on tier
- 🎁 $25 per month Lifestyle Spending Account
- 🗄 $500 Home office stipend
- 👨👧👦 $10k Adoption Benefit
- 🤰🏽Comprehensive Family Planning Covered on Meritian Medical Plan
- We are committed to an inclusive and diverse company.
- Automox is an equal opportunity employer.
- We are not able to sponsor work visas at this time.
- Happiness & Well-Being
- We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.
- We value more than just experience at Automox and we're counting on you to bring your drive, coachability, intelligence, and character.
Visa & Work Authorization
- We are not able to sponsor work visas at this time
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This listing is sourced directly from Automox's careers page and normalized into a canonical job model.