SPS-North America
Workplace Experience Ambassador
Washington, District of Columbia, United States
Sponsorship not specified$40k-$60kDetected 10 hours ago
RecruitingHRCustomer SupportLeadershipCommunicationProblem SolvingAdaptability
About the role
- You'll be the warm welcome in the morning, the thoughtful touch throughout the day, and the fond farewell at the end - creating an exceptional in-office experience for clients, visitors, and employees.
- This role combines hospitality, administrative coordination, and personalized service, making it ideal for someone who thrives on delighting others and going above and beyond to exceed expectations.
- Every interaction, every thoughtful touch, and every personalized service contributes to an elevated, client-centric environment that leaves a lasting impression.
Responsibilities
- Anticipate client needs and deliver personalized, thoughtful service
- Maintain client preference profiles to tailor experiences and surprise-and-delight moments
- Build lasting relationships and positively shape the office culture
- Support document scanning, printing, and office supply delivery
- Event and Catering Support
- Monitor and restock supplies, manage printers, and secure unclaimed print jobs
- Maintain client lounges, reception areas, and shared spaces at a high standard
- Proactively identify areas for improvement and implement solutions
- Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
- SPS team members may use transcription or note-taking technology solely to support accurate interview documentation.
Requirements
- Experience in client-facing or hospitality roles in a corporate setting
Nice to have
- High School Diploma required, degree in hospitality or related field preferred
- Hospitality or customer service certification is a plus
Skills
- Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.
- The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.
Compensation
- The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.
Benefits
- Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
- Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
- Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.
- SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
- At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
Company info
- We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
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This listing is sourced directly from SPS-North America's careers page and normalized into a canonical job model.