Tipalti

Tipalti

AI Automation Manager

Plano, Texas, United States

Sponsorship not specifiedDetected 1 day ago
TaxProcurementRecruitingOnboardingAccounts Payable

About the role

  • Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy.
  • We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency.
  • At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people.

Responsibilities

  • Partner with Customer Onboarding, ops leaders and change partners to scope and prioritize automation opportunities. You'll be brought problems to solve, and your job is to ask the right questions, define the right solution, and build it.
  • Design and build AI-powered workflows and agent configurations that reduce manual effort and improve consistency at scale.
  • Think across functions and break down silos. The best solutions often live at the intersection of teams, and you're comfortable going wherever the problem leads.
  • Deploy, test, and iterate on what you build, defining success metrics, measuring impact, and maintaining visibility into what's working through dashboards and reporting.
  • Evaluate agent output quality in production, identify failure modes, and drive improvement cycles based on what you find.
  • We're building an AI-native ops division for our Customer Onboarding department, and this role sits at the center of that work.
  • You design and ship the automations, agent configurations, and AI-powered workflows that make our Customer Onboarding teams faster, more consistent, and less dependent on manual effort.
  • You own the build, from scoping and prioritizing the right solution to deploying something that actually works in production.
  • 3-5 years in a technical, customer onboarding/implementation, operations role with hands-on experience building workflow automations and process improvements.
  • You can define what to measure, build the visibility to track it, and use what you find to drive decisions.

Requirements

  • Demonstrated ability to ship production-grade automations, not just prototypes.
  • Strong understanding of business operations and processes, with the ability to build for how people actually work, not how a spec says they work.
  • Direct experience with AI tools, prompt engineering, or agent configuration is a strong plus.

Nice to have

  • (Preferred) Fintech or SaaS implementation/operations experience
  • hands-on familiarity with agent frameworks and workflow automation tooling.

Compensation

  • Competitive salary and equity

Benefits

  • Competitive salary and equity
  • Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
  • Maternity, Paternity and Fertility Treatment benefits
  • 15 days of PTO

Company info

  • Our mission is to elevate how finance teams operate in the global economy.
  • We are the AI-powered platform that automates finance.
  • Tipalti is fueled by a commitment to our customers and a desire to build lasting connections.
  • Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter.
  • We work hard for our 99% customer retention rate which is built on trust, reliability and innovation.
  • Tipalti means we handled it" - a mission to which we are constantly committed.
  • Accommodations
  • Tipalti champions inclusive teams, in which every voice counts.
  • We are committed to recruiting diverse candidates with varied personal experiences and abilities.
  • We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination.
  • As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate.
  • Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to hr@tipalti.com for assistance.
  • We may use artificial intelligence and automated systems (collectively "AI") to screen, assess, and select candidates during our recruitment process.

Visa & Work Authorization

  • Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territori
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This listing is sourced directly from Tipalti's careers page and normalized into a canonical job model.