Aircall.io, Inc.

Aircall.io, Inc.

Lifecycle Marketing Manager

New York Office · Senior

Sponsorship not specified$150k-$170kDetected 14 hours ago
Project ManagementEmail MarketingHubSpotCRMCustomer SuccessCommunicationWriting

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odds of building a lasting career here

61Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

16 transfer filings in the last year, covering 16 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.
  • Our momentum comes from a simple idea: help teams work smarter, not harder.
  • The result is higher revenue, faster resolutions, and teams that scale with confidence.

Responsibilities

  • Partner with Marketing, Sales, and Customer Success to align nurture and prospect campaigns with pipeline and retention goals.
  • Develop campaign briefs, audience segmentation, targeting strategy, and testing plans for each send.
  • Collaborate with Designers to build and maintain an approved email template library
  • Design and run A/B tests on subject lines, content, and timing to improve engagement across the lifecycle program.
  • Own the NPS program and Trustpilot review strategy end to end, and route customer feedback to Product and Customer Success.
  • Aircall's AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work.
  • We're working to create a place filled with diverse people who can enrich and learn from one another.
  • We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
  • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.

Requirements

  • 5+ years of experience in lifecycle, CRM, or email marketing, ideally at a B2B SaaS company.
  • Hands-on experience with HubSpot
  • Experience running A/B tests and turning results into recommendations.
  • Strong AI fluency, with practical experience using AI to improve lifecycle strategy, personalization, content creation, or execution.
  • Experience owning an NPS or customer review program.
  • Familiarity with in-app messaging, push, or SMS tools.
  • Experience building nurture series and prospect campaigns, not just post-sale lifecycle programs.
  • Strong project management skills, comfortable owning a shared calendar and intake process across teams.
  • Clear, direct writing skills and comfort working cross-functionally with Marketing, Sales, Product, and Customer Success.
  • A test-and-learn mindset, with a habit of reviewing live campaigns regularly and iterating quickly based on results.
  • Comfortable with spreadsheet analysis of campaign performance data.
  • Base salary range:
  • $150,000 - $170,000 USD
  • Why join us?

Compensation

  • $150,000 - $170,000 USD
  • 💶 Competitive salary package & benefits

Benefits

  • We value ownership, continuous learning, and thoughtful speed.
  • 📚 Fast-learning environment, entrepreneurial and strong team spirit
  • At Aircall, we believe diversity, equity and inclusion - irrespective of origins, identity, background and orientations - are core to our journey.
  • We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open.

Company info

  • We've built a product customers love and a business that's scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
  • Plan and execute campaigns across email and in-app messaging for prospects and customers, including nurture series, activation programs, and retention campaigns.
  • Own the campaign intake process and lifecycle marketing calendar, coordinating sends across teams so customers and prospects do not receive conflicting or duplicate messages.
  • Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams.
  • As Senior Lifecycle Marketing Manager, you own how Aircall talks to prospects and customers by email and in-app message.
  • You build nurture series that move prospects toward conversion, run the engagement programs that keep existing customers active, and manage the calendar and intake process that keep every team's sends coordinated.
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