Braze

Braze

Forward Deployed AI Accelerator

New York City

Sponsorship not specified$15k-$25kDetected 5 days ago
PythonSnowflakeProduct ManagementSalesforceResearchLeadershipCommunicationCollaborationProblem SolvingMentoring

About the role

  • We're a genuinely approachable, exceptionally kind, and intensely passionate crew.
  • There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
  • If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back.

Responsibilities

  • You'll operate across three modes: as the researcher who finds where the real friction and opportunity live, as the builder who designs and ships working agents on shared infrastructure, and as the coach who moves a team from its first contact with AI to self-sufficiency - and then rotates to the next function.
  • Lead enablement sessions and stakeholder research across the teams you cover (e.g., Marketing, Finance, People, Legal, Operations) to map where intelligence gaps, manual effort, workflow friction, and handoff failures are most acute.
  • Build alongside the team.
  • Create custom tools, agents, automations, and prompts tailored to the highest-value workflows, contributing directly to system architecture, retrieval logic, and output calibration on top of shared infrastructure.
  • Meet people where they are, and teach them to build and iterate on their own tools over time.
  • Own quality during the engagement, then hand up the durable pieces.
  • Recognize patterns and scale what works. A tool built for one team should become reusable infrastructure for the next. Document every tool, playbook, and transformation pattern you create so the full team can compound each other's work.
  • Build momentum. Share wins visibly within your cohort and with leadership to create pull demand and celebrate what's working. Track individual and cohort progress against the maturity model.
  • Know when to rotate. An engagement is complete when a defined share of the cohort can build and modify their own tools, and their load-bearing agents have been productized into the Platform layer. Then you move to the next function.
  • Prepare cohorts for an agentic future. Not just prompt writing, but designing, building, and overseeing autonomous multi-agent workflows that handle real business processes.

Requirements

  • You've used AI to fundamentally change how you work, and you can show your work.
  • You are a builder and a deep AI practitioner.
  • You are a researcher and systems thinker.
  • You can walk into a function you don't know, run the interviews and sessions that surface where the real friction is, and turn what you hear into a prioritized, defensible backlog.
  • You are an exceptional coach and communicator.
  • You can meet people wherever they are, from skeptical to enthusiastic.
  • You know that adoption is a human problem, not a technology problem.
  • You treat the people you serve as your users and their workflows as your product surface, and you know the difference between shipping something and shipping something people actually use.
  • You know that understanding someone's work is a prerequisite to transforming it.
  • You are biased toward action and speed.

Skills

  • Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
  • Coach toward self-sufficiency.
  • AI is transforming how every company operates.
  • Most companies respond by buying tools and hoping adoption follows.

Compensation

  • For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $123,000 and $184,000/year, with an expected On Target Earnings (OTE) between $145,000 and $217,000/year (includ

Benefits

  • The person who is both - and who can coach a team to keep going after they leave - is exactly who this role is for.
  • You'll move across the company, find the work that matters most, rebuild it alongside the people who own it, and leave each team more capable than you found it.
  • In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

Company info

  • At Braze, we have found our people.

This listing is sourced directly from Braze's careers page and normalized into a canonical job model.