Cdk Global LLC

Business Process Consultant - Service Pricing

Remote, USA, USA

No sponsorship$66k-$84kDetected 46 days ago

Project ManagementSalesforceProcess ImprovementPerformance ManagementCommunicationCollaborationTime ManagementMicrosoft OfficeMicrosoft Teams

About the role

The Business Process Consultant partners closely with dealership management to optimize pricing strategies and maximize utilization of Service Pricing and CDK Service.
The consultant ensures continuous improvement, and alignment with industry best practices to drive measurable business results.
This role is responsible for delivering ongoing pricing strategy support and consultation to dealership clients, including monthly sustainment calls, performance reviews, and system updates.

Analyze performance reports against benchmarks to identify improvement opportunities and drive business outcomes
Manage client engagements, including scheduling and facilitating calls via Outlook, Microsoft Teams, PSA, and Salesforce
Collaborate with peers and cross-functional teams to ensure successful project delivery
Support team members in achieving both individual and team performance goals

At least 5 years of experience with demonstrated success in automotive industry.
At least 2 years of experience within CDK Service and Service Pricing applications.
Proven experience in process improvement or consulting.
Ability to work independently in a fast-paced environment.
Proficiency with MS Office products including Microsoft Office 365.
Familiarity with Teams application.
Applicants must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship.
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Strong analytical, facilitation, and presentation skills.
Ability to manage multiple engagements simultaneously.
Excellent written and verbal communication skills.
Excellent interpersonal skills.
Exceptional time management skills.
Strong project management skills and the ability to follow up and maintain client interactions on a scheduled, consistent basis.
Success Indicators
Measurable improvement in dealership KPIs (gross, efficiency, inventory accuracy, throughput).

Bachelor's degree
Prior consulting or performance improvement experience.
Experience across multiple dealership departments.
Familiarity with OEM programs, warranty processes, and compliance frameworks.
Physical Requirements
Must be able to remain in a stationary sitting or standing position for prolonged periods of time.
Must be able to communicate and comprehend information
Must be able to use computer hardware including mouse, for typing regularly

CDK Global is committed to fair and equitable compensation practices.
The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer
$65,500 - $83,500
Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location.

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers ("OEMs") across automotive and related industries.
The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles.
At CDK Global, we are focused on connections that allow us to deliver world-class software, support, and data insights.
Our values define who we are and how we show up for each other, our customers, and our communities.
Stay Curious, Own It, Be Open, Create Possibilities
By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.
Visit www.cdkglobal.com
Our values: Stay Curious, Own It, Be Open, Create Possibilities
Position Summary
At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities.
We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued.

Applicants must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship.

This listing is sourced directly from Cdk Global LLC's careers page and normalized into a canonical job model.