orangetwist
Center Manager (Full-time)
Woodinville, Washington, United States · Full-time
Sponsorship not specified$150k-$250kDetected 26 days ago
ComplianceCustomer SupportLeadershipCommunicationOSHA
About the role
- We want people to look + feel amazing. "Look good feel good" isn't just a cute phrase around here.
- We make it happen, in real life, every single day.
- It's all about innovation, personalization, and connection.
Responsibilities
- Directs, implements, and maintains guest experience and service standards; efficient and professional guest check-in, friendly and educated team members, comfort and cleanliness of procedure rooms and lobby and resolves guest problems and complaints as needed
- Develops, implements, and maintains programs/processes to enhance guest satisfaction and ensure front office operations are efficient and profitable
- Develop team and hold accountable to the achievement of product and service sales and profitability goals
- Establishes, modifies, implements, and monitors systems and procedures to enhance timely and efficient workflow
Requirements
- College Degree or equivalent.
- Minimum 2 experience in leadership
- Minimum 2 experience as Center Manager, Store Manager, or similar role
- Forward-thinking, transparent, and inclusive company culture
- Competitive salary, incentive plan, generous paid time off, sick time, and paid holidays
- Comprehensive benefits package including medical, dental & vision insurance
- 401k employee contributions, FSA, and dependent care options
- Continuing education with our own University
- Employee referral bonus program, employee resource groups, and professional development
- All benefits dependent on role and eligibility
Nice to have
- Minimum 1 year experience in Medspa or similar (Preferred)
Skills
- 24 locations and growing
- 7 different types of treatments in 1 shop
Compensation
- T otal compensation of $150k-$250k salary, based on performance
Benefits
- Submit schedule and staff hours to Regional Director for approval to ensure proper payroll management and adequate center coverage.
- Schedule education trainings and workshops with vendors and clinical operations, as needed, to provide staff with continuing education.
Equal opportunity
- equal opportunity employer.
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