Foundry

Foundry

Director of Campaign Management

Boston, MA · Director

Sponsorship not specifiedDetected 118 days ago
Stakeholder ManagementLead GenerationForecastingLeadershipCollaborationProblem SolvingCritical ThinkingTime Management

About the role

  • The Director of Campaign Management is a proactive and consultative leader responsible for delivering high-quality client outcomes while driving operational excellence across the full campaign lifecycle.
  • F oundry is committed to fair and equitable pay practices.
  • We pay our employees equitably for their work, and commensurate with their individual skills and experience.

Responsibilities

  • Campaign & Data Expertise: Maintain a comprehensive understanding of lead types, delivery requirements, and global/regional data considerations, including data sourcing and privacy compliance.
  • Campaign Execution Oversight: Oversee the planning, setup, management, and delivery of lead generation programs using relevant technology platforms, ensuring SLAs are met and datapass processes are completed accurately.
  • Quality Assurance & Escalation Management: Proactively identify and address lead quality or delivery issues, manage client feedback and complaint tracking, and escalate concerns appropriately to senior leadership or vendor management.
  • Training & Compliance: Support training initiatives, maintain accurate documentation, ensure adherence to training standards, and safeguard sensitive data by identifying and escalating potential risks.
  • Business Growth Support: Encourage Campaign Managers to identify incremental revenue opportunities and support sales efforts, including RFPs and proposals as needed.
  • Team Leadership & Collaboration: Lead and support a team of Campaign Managers to ensure successful campaign execution.
  • Lead and support a team of Campaign Managers to ensure successful campaign execution.
  • Maintain a comprehensive understanding of lead types, delivery requirements, and global/regional data considerations, including data sourcing and privacy compliance.
  • Proactively identify and address lead quality or delivery issues, manage client feedback and complaint tracking, and escalate concerns appropriately to senior leadership or vendor management.
  • Support training initiatives, maintain accurate documentation, ensure adherence to training standards, and safeguard sensitive data by identifying and escalating potential risks.

Requirements

  • Bachelor's degree in a relevant field
  • Proactive, self-motivated professional with strong organizational and time management skills
  • able to thrive in a fast-paced environment and deliver operational excellence
  • Required to work on-site five days per week
  • Strong leadership, management, and interpersonal skills
  • Experience in B2B lead generation, including campaign workflows, quality assurance processes, and data governance
  • Highly analytical with strong attention to detail
  • Foundry is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
  • F oundry is committed to fair and equitable pay practices. We pay our employees equitably for their work, and commensurate with their individual skills and experience. Salary range and additional compensation, including discretionary bonuses and incentive pay, are determined by a rigorous review process. This process considers the experience, education, certifications, and skills required for the specific role, equity with similarly situated employees, as well as employer-verified US region-specific market data provided by an independent 3rd party partner. The expected total annual compensation, depending on location and experience, is between $80,000 and $110,000 and is inclusive of base salary and variable compensation (if applicable).

Compensation

  • Manage scheduling, including annual leave and handovers, while fostering strong collaboration across PODs, operations, vendors, sales teams, and clients.
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