Ziplines, Inc.

Learner Success Advocate - Artificial Intelligence (AI)

United States · Part-time

Sponsorship not specified$10k-$15kDetected 212 days ago

LLMsCRMLogisticsResearchCommunicationMentoring

About the role

You will work approximately 10-15 hours per week, spanning 5 to 7 weeks.
Your primary goal is to ensure learners stay engaged, feel supported, and successfully complete the program-especially as they navigate the emerging, sometimes ambiguous landscape of AI.
This team consists of learning designers, learner success advocates, live session instructors, and career coaches.

Lead weekly Slack communications, provide motivational updates, and respond promptly to questions.
Conduct 1:1 check-ins or small group outreach for at-risk learners, providing personalized support and encouragement.
Live Session Support
Engage in weekly live sessions as a moderator and co-host, managing Zoom logistics, chat engagement, breakout rooms, and learner support needs.
Partner with instructors to create an interactive, high-energy environment that reflects the dynamic nature of the AI space.
Maintain updated and organized documentation on each learner's progress and engagement.
Deliver, be honest, and support the team.

Solid knowledge of-AI technologies, particularly prompt engineering and tools like ChatGPT, Claude, or similar platforms.
Demonstrated ability to learn new tools, troubleshoot common issues, and explain concepts clearly.
Experience with Slack, Zoom, Google Workspace, LMS platforms, and CRM systems.

Experience supporting or working in rapidly changing technical environments.
Experience working with AI tools like ChatGPT or comparable LLM, Miro, Deep Research (OpenAI Agent), Make.com http://Make.com or N8N is a plus.
A mindset of curiosity and staying current with fast-evolving AI capabilities.
Approximately 10-15 hours per week for each course module, spanning 5 to 7 weeks
Compensation is commensurate with experience, starting at $18/hr
Focus on outcomes: Students come first-always.
Be humble: We're in this together.
To ensure a fair and consistent hiring process, we kindly ask that all applicants submit their applications through our job board rather than reaching out directly via LinkedIn, phone, or email.

About Ziplines
92% of learners would recommend our programs, and our net promoter score is consistently in the excellent range.
About Ziplines Education

Approximately 10-15 hours per week for each course module, spanning 5 to 7 weeks
Compensation is commensurate with experience, starting at $18/hr

Course and Monitor Learning
Flag and proactively intervene with at-risk learners, using data from the Learning Management System and communication logs.
2+ years in customer-facing, education, or coaching roles.

Our learning team supports and guides our learners throughout their course experience.
Employees on this team work as part-time contractors.
Navigating ambiguity, collaborating with team members, and taking ownership are necessary traits for success in the role.
The learning team is essential to the success of Ziplines by supporting learners to achieve success in the course and in their career aspirations.

This listing is sourced directly from Ziplines, Inc.'s careers page and normalized into a canonical job model.