Rowan
Piercing Studio Nurse
Frisco, TX · Full-time
Sponsorship not specified$24k-$49kDetected 4 days ago
Customer SupportPatient CareCommunicationCollaboration
About the role
- Rowan's Piercing Studio Nurse, reporting to the Studio Manager, is dedicated to providing a safe, clean, and joyful ear-piercing experience.
- Nurses are our skin-saving, infection-fighting, and customer-calming superheroes - essential skills that make Rowan's signature clinical ear piercing services a true delight.
Responsibilities
- Create magical and memorable customer experiences by combining top-notch clinical care with a celebratory atmosphere during each piercing session.
- Actively monitor the customer experience, quickly addressing and resolving any issues to maintain Rowan's clinical piercing standards.
- Maintain a sterile and aseptic environment at the nurse station and on the procedure tray, ensuring all surfaces, instruments, and supplies are clean and properly sanitized to prevent contamination and promote customer safety.
- Collaborate with the Studio Manager to keep operations running smoothly and foster a joyful, celebratory atmosphere.
- Ensure high-quality performance to support key studio metrics, including revenue growth, efficiency in piercing services (e.g., piercings per hour), increasing average order value, and boosting sales.
- Quickly address and escalate operational concerns, ensuring clear communication with management and team members to implement solutions efficiently.
Requirements
- Use your expert knowledge of skin care and infection control and prevention to provide professional and personalized piercing services.
- Required Certifications: Active RN or LPN/LVN License.
Nice to have
- Professional and engaging customer care approach.
- Warm, friendly, team player with an entrepreneurial spirit.
- Interest in working in a retail environment with sales goals.
- Obsessive attention to detail.
- Open to all experience levels
- newly licensed nurses are welcome.
- Additional training in pediatrics and/or ear piercing is a plus.
- Dedicated to delivering exceptional service and maintaining a safe, clean environment for every customer.
Compensation
- $24-49 per hour, consisting of $24 an hour base wage plus an estimated $25 per hour in tips once fully trained!
Benefits
- Educate customers on Rowan After Care, and the benefits of bringing home an extra pair of hypoallergenic, non-piercing jewelry to promote healing.
- Paid accrued Vacation and Sick Time for full-time employees.
- Medical/Dental/Vision Health Plans for full time employees.
- Team Member Referral Bonus plan for Studio positions.
Company info
- Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses-and celebration to every guest with our joyful approach to piercings and jewelry.
- Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing.
- At Rowan, we believe that every ear piercing is a milestone and it should be celebrated.
- We believe in "Piercing for All".
- Check us out on CNBC's How I Made It Check us out on the TODAY Show on NBC - How 1 woman is reinventing the ear piercing experience (today.com)
- Check us out on CNBC's How I Made It Check us out on the TODAY Show on NBC - How 1 woman is reinventing the ear piercing experience (today.com) How Rowan Has Created a New Pathway for Nurses Important note: Rowan believes in teamwork, collaboration, and diversity.
- We know our team is stronger together and we commit to staying true to these values as we grow.
- In a remote setting, interviewing at Rowan may include phone interviews, virtual "on-site" interviews, and on-the-job mock cases.
- We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant!
- If you're on the fence, just give it a try!
- We are an equal opportunity employer and we encourage everyone to apply!
- Rowan is an equal opportunity employer.
- All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws ("protected characteristics").
- We've built Rowan by rethinking the ear piercing experience from the ground up-prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted.
This listing is sourced directly from Rowan's careers page and normalized into a canonical job model.