Lakeshore Learning Materials, LLC
INTERNAL APPLICANTS ONLY – Order Department Manager (Hybrid)
Carson, CA, United States · Mid · Contract
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odds of building a lasting career here
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
Even the top of this range is below the Level II threshold of $98,946, so this role stays at one lottery entry however you negotiate. That is a property of the posted band, not of you.
DOL prevailing wage, 2026-27 wage year · Civil Engineers (17-2051) · Los Angeles-Long Beach-Anaheim, CA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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from this employer's Department of Labor filings
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- But today we're working better, smarter and faster than ever-and setting our sights even higher.
- Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other's passions and curiosity, take risks, try new things and believe that every new day brings opportunities for growth.
- Please note that this position is open to internal candidates only.
Responsibilities
- You see patterns in the noise - when errors cluster or disputes repeat, you're already asking why and building a fix before anyone asks you to.
Requirements
- Bachelor's degree in Business, Operations, or a related field
Nice to have
- Dig into order errors and billing disputes to find root causes - not just fix symptoms.
- Serve as the go-to escalation point for Sales, Customer Service, Quotes, Distribution, and IT when orders get complicated or at risk - cutting through ambiguity and driving resolution.
- Track team productivity, quality, and queue KPIs
- translate the data into clear reports and actionable insights for senior leadership.
- 4+ years of experience leading and developing teams in an order management, operations, or customer service environment
- 5+ years of hands-on experience in order processing or customer service operations
- Experience resolving complex billing, pricing, or compliance issues across multiple departments
- Proficiency with Microsoft Office (Word, Excel, Outlook) and working knowledge of SAP or a comparable ERP system
Compensation
- $82k-$86k
Benefits
- You communicate across levels without friction - whether you're presenting KPIs to leadership or working through a tricky escalation with Sales, people leave the conversation clear on what happens next.
- Bonus eligible
- Paid leave for new parents to support work/life balance and family bonding
- Excellent medical/dental and vision coverage-EPO, PPO and HSA
- 401(k) retirement plan with company contribution (because you will retire someday)
- Flexible benefits-choose what you like, ignore the rest
- On-site employee gym for all levels/fitness needs
Company info
- At Lakeshore, we pay local market wages for employees that reside within Los Angeles and Orange Counties.
- Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work-it's a great experience to be part of.
Equal opportunity
- People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent-not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law.
- If things aren't equal, we all lose.
- Lakeshore is an E-Verify employer.
- We use E-Verify to confirm the employment eligibility of all newly hired employees.
This listing is sourced directly from Lakeshore Learning Materials, LLC's careers page and normalized into a canonical job model.