Suvoda
Site Support Specialist
Conshohocken, Pennsylvania
Sponsorship not specifiedDetected 2 days ago
Customer SupportCommunicationProblem SolvingMicrosoft Office
About the role
- The schedule for this role is 11:00am - 8:00pm EST.
- Suvoda will never request personal information such as your bank account number, credit card number, drivers license or social security number - or request payment from you - during the job application or interview process.
- Any emails from the Suvoda recruiting team will come from a @suvoda.com email address.
Responsibilities
- Maintain strong relationships with clients and internal stakeholders
- Perform other duties, assignments, and/or special projects as time or circumstances necessitate
- The Site Success Coordinator plays a key role in the day-to-day support of Suvoda's clients and their clinical subjects.
- As a member of the Customer Support team, the Site Success Coordinator serves as an expert on Suvoda's systems and products, assisting both internal and external clients with inquiries and daily transactional operations.
Requirements
- Fluency in English, Spanish and other languages desired but not required
- Initiative and ability to self-educate
- Experience in Microsoft Office suite
- You can learn more about these types of fraud by referring to this FTC consumer alert.
- If you are based in California, we encourage you to read this important information for California residents linked here.
- Excellent communication skills
- Customer focus
- Strong problem solving and analytical skills
Nice to have
- Bachelor's degree or equivalent experience and/or training preferred
This listing is sourced directly from Suvoda's careers page and normalized into a canonical job model.