DEPT®

CRM Marketing Coordinator (12 month FTC)

Toronto, Ontario, Canada

Sponsorship not specified$65k-$85kDetected 4 days ago

Project ManagementEmail MarketingCRMExcelProcess ImprovementResearchCommunicationOrganizational Skills

About the role

This posting reflects an existing vacancy.
This role serves as the operational and organizational connective tissue between CRM Strategy, CRM Operations, Creative, and business stakeholders.
Whether big or small, local or global - at DEPT® you'll get the opportunity to work with clients of all sizes and across all industries.

Serve as the day-to-day liaison between CRM Strategy and CRM Operations teams, maintaining accurate campaign statuses (planned, in progress, ready to build, approved, deployed).
Input and maintain campaign IDs, metadata, and execution details within project management platforms.
Maintain and update CRM marketing calendars with current promotions, seasonal initiatives, historical performance references, and key business milestones.
Coordinate creative workflows and support adherence to established processes, help maintain standards, naming conventions, timelines, and approvals across internal teams and external agency partners.
Ensure creative assets adhere to established campaign naming taxonomy and organizational standards to support efficient development, deployment, and reporting.
Maintain an organized archive of creative assets, campaign history, and performance references to support future campaign planning and optimization.
Compile and organize campaign performance data, reports, and spreadsheets to support CRM Strategy teams in evaluating results and identifying optimization opportunities.
Assist with campaign documentation, project tracking, process improvements, and other operational initiatives that support efficient CRM execution.
Support ongoing process improvement efforts by identifying workflow efficiencies and opportunities to enhance campaign operations.
Enhanced family friendly policies to support parents.

3+ years of experience in CRM, email marketing, digital marketing, project coordination, e-commerce, retail marketing, or related fields.
Experience working with project management platforms, marketing calendars, and campaign workflows.
Proficiency in Microsoft Excel and other productivity tools.
Ability to thrive in a fast-paced, deadline-driven environment.
Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.
Exceptional attention to detail and commitment to quality assurance.
Ability to work effectively across cross-functional teams and build collaborative relationships.
Strong written and verbal communication skills.
Analytical mindset with comfort working with campaign data and reporting.
A flexible hybrid working policy to enjoy the best of both worlds.
Early Finish Fridays, kickstart your weekend early with alternating early-finish Fridays.
15 days paid holiday annually, increasing with length of service (plus Public Holidays).

Bachelor's degree in Marketing, Business, Communications, or a related field a plus.

15 days paid holiday annually, increasing with length of service (plus Public Holidays).

Birthday Leave, a paid day-off each year.
Access to dedicated mental health resources including enhanced sick pay scheme, employee assistance programme and trained Mental Health First Aiders.
Dept Allowance, a dedicated company contribution to spend on either your professional development or personal wellbeing.
Learning and Development, continuous growth opportunities through internal training, and "inspirational talks" guest speakers.

better together, relentlessly curious, and get sh*t done.
It is how we work, how we grow, and how we make things that matter.
At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

This listing is sourced directly from DEPT®'s careers page and normalized into a canonical job model.