Veterinary Emergency Group

Senior Director, Launch Operations

VEG Headquarters, White Plains, NY · Director

Sponsorship not specified$200k-$280kDetected 2 days ago

Project ManagementProcurementLeadershipCommunicationCollaboration

About the role

Since then, we've expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need.
We've done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong.
That's where our headquarters team comes in.

Lead the open-for-business strategy
Own the overarching opening strategy for new VEG hospitals, connecting timelines, readiness, dependencies, risk, and decision-making across teams.
Lead project management across new hospital openings
Lead launch execution and site readiness
Manage the Launch Execution team and make sure each hospital is stocked, organized, set up, and ready to operate when the doors open.
Own procurement readiness for openings
Partner with RVPs and MOs as the field customer
Create a strong feedback loop with RVPs and MOs so Launch Operations understands what is working in the field, where support is landing, and where the process needs to change.
Identify gaps across launch lanes, improve NHO processes, use automation where it removes repeatable work, and build a launch system that can support more complex openings, including tertiary markets and international growth.
You build trust while still naming missed ownership, unclear handoffs, and work that needs to improve.

And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you're hungry and free lunches twice a week!!

Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station.

Competitive Compensation, including ($200,000 - $280,000 based on experience) + bonus + benefits.

This listing is sourced directly from Veterinary Emergency Group's careers page and normalized into a canonical job model.