Ericsson

Hyperscaler Deployment Services Director

Plano,Texas,United States · Director

No sponsorshipDetected 4 days ago

Supply ChainLogisticsInventory ManagementLeadership

About the role

Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's.
Ericsson also does not hire F-1's working on CPT or EAD for this position.
The SDD ensures a high quality, resilient, and scalable delivery model by proactively anticipating and mitigating geopolitical, regulatory, and operational risks while balancing speed, cost, and reliability.

Responsibilities

Partner with Project Directors to plan current business, onboard new programs, minimize program costs, and proactively identify and mitigate delivery risks.
Lead customer management efforts by maintaining strong internal and external relationships, driving strategic initiatives to enhance customer experience, and delivering performance-driven business reviews.
Drive delivery excellence by optimizing performance, quality, and cost through resource planning, global delivery utilization, offshoring strategies, automation, industrialization, and process efficiency.
Establish and lead regular governance with key customer stakeholders, Program Directors, Market Areas, and Global Support Centers.
Build and maintain strong relationships with Market Area leadership, delivery organizations, and local entities to ensure alignment and execution success.
Partner with Sales and Trade Compliance to ensure fully compliant global deployments and maintain an accurate register of countries in scope.
Maintain asset traceability within systems of record, monitor warranty and support expirations, negotiate extensions, and identify add-on sales opportunities.
A strong track record of building trust and credibility with internal and external stakeholders.
We truly believe this approach drives innovation, which is essential for our future growth.

Requirements

They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Skills

A bachelor's degree or higher education.
At least 10 years of experience across supply chain management, sourcing, large-scale program delivery, finance, and business operations.
Strong knowledge of and hands-on experience delivering through Ericsson's supply chain and sourcing processes.
Proven strategic insight with the ability to translate innovative ideas into executable, value-driven solutions.
Confidence and courage to address difficult situations directly, make timely decisions using facts, and take decisive action.
A transparent leadership style and willingness to surface risks, challenges, and opportunities proactively.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets.
Ericsson is proud to be an Equal Opportunity employer, learn more.
The above statements are intended to describe the general nature and level of work being performed by employees in this position.

Benefits

Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.
MS Delivery Manager Compensation and Benefits at Ericsson At Ericsson, we know that our people are the key to our success.
Short-Term Variable Compensation Plan:: Your pay also includes the opportunity for an annual bonus.
Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target.
Your Health Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs.
Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security We invest in both your short and long-term financial wellbeing.
Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage.
Employees also have the option to participate in Ericsson's Stock Purchase Plan.
New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually.
Please note paid time off is pro-rated based on the employee's start date.
Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Company info

Extensive leadership experience managing complex, global service delivery programs and working successfully with demanding internal and external customers.
A passion for people leadership with the ability to build, inspire, and sustain a diverse, high-performing, matrixed global team aligned with Ericsson core values.
We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
We offer a competitive package to help with your individual needs and goals.

Visa & Work Authorization

Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's.

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This listing is sourced directly from Ericsson's careers page and normalized into a canonical job model.