Ingredion

Ingredion

Manager, North America IT Service Management

Westchester, IL · Mid · Full-time

Sponsorship not specified$124k-$165kDetected 15 days ago
Stakeholder ManagementProcurementRecruitingLeadershipCommunicationCollaborationOrganizational Skills

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odds of building a lasting career here

54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

2 transfer filings in the last year, covering 2 workers. Median labor-condition decision: 26 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • About Ingredion: Join Ingredion, where innovation impacts lives worldwide!
  • Without even realizing it, you've experienced our work in your favorite chocolate, your pet's food, the paper you write on, and your everyday snacks.
  • As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives.

Responsibilities

  • Lead the regional implementation and execution of
  • Drive continuous improvement by analyzing trends, identifying opportunities, and implementing corrective and preventive actions.
  • Partner with Procurement and Finance to manage regional IT invoice and order management processes.
  • Collaborate with Organizational Change Management (OCM) and Communications teams to develop effective stakeholder communication plans and support adoption of IT initiatives.
  • Demonstrated ability to define, track, and analyze KPIs, SLAs, and service metrics to drive measurable improvement.
  • Lead the regional implementation and execution of Ingredion's ITIL-based IT Service Management framework, including: Incident & Major Incident Management, Problem Management, Change & Request Management, Configuration Management, Knowledge Management, Availability Management, and Service Catalog and Service Transition (Change to Run).
  • Experience working in a matrixed, global organization with multiple regional partners and priorities.
  • Strong organizational skills and ability to manage multiple priorities in a dynamic environment.
  • Create the future with us and enjoy:

Nice to have

  • Bachelor's degree in Information Technology, Computer Science, or related field (Master's preferred).
  • ITIL v3 or v4 Foundation certification required
  • Intermediate or Managing Professional certification preferred.

Compensation

  • As a part of the total compensation package, this role may be eligible for the Ingredion Annual Incentive Plan or a role-specific commission/bonus.
  • $123,500.00-$164,700.00 Annual
  • This pay range is not a guarantee of compensation or salary.
  • Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).
  • Incentive Compensation:
  • Total Rewards Package - Competitive salary and performance-based pay recognizing your contributions to our success

Benefits

  • Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with an competitive company match.
  • Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive.
  • Flexible Work Arrangements - We value flexibility to support you both professionally and personally
  • Career Growth - Learning, training, and development opportunities, including tuition reimbursement

Company info

  • We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect.
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This listing is sourced directly from Ingredion's careers page and normalized into a canonical job model.