DoorDash
Associate Manager, Merchant Onboarding and Experience on the DoorDash for Business
US · Senior
Sponsorship not specified$105k-$155kDetected 32 days ago
SQLSalesforceCRMAccount ManagementExcelLogisticsOnboardingLeadershipCommunicationCollaborationProblem Solving
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odds of building a lasting career here
59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 129 green-card filings in this occupation, 100% were for a worker who already held the job.
Green-card follow-through: 53%
Of 34 labor certifications old enough to have been used, 16 expired without the employer filing the next step. Median time from filing to decision: 481 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.
Files H-1B transfers
125 transfer filings in the last year, covering 125 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- Our mission is to become the go-to solution for executives, administrators, and employees who need seamless, high-quality food programs at work.
- We move fast, operate with an ownership mindset, and are growing new product lines to better serve our corporate customers.
- Merchant success is core to that mission.
Responsibilities
- As Associate Manager, Merchant Onboarding and Experience on the DoorDash for Business team, you will own how merchants get onto our programs and how they feel while they do it.
- You will be the lead for onboarding process design, execution quality, and merchant experience-turning a complex, multi-step journey into something that is faster, clearer, and consistently excellent.
- Own the end-to-end merchant onboarding journey-from first intake through go-live.
- Build the operating rhythm for onboarding-SLAs, stage definitions, playbooks, exception handling, and quality checks.
- Work closely with Sales, Account Management, Operations, Product, Support, Menu, and Partnerships to drive alignment on onboarding requirements, reduce back-and-forth, and support better decision-making.
- At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers.
- DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers.
Compensation
- The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
- Base salary is localized according to an employee's work location.
- In addition to base salary, the compensation for this role includes opportunities for equity grants.
- flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles:
- The national base pay range for this position within the United States, including Illinois and Colorado.
Benefits
- DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
- To learn more about our benefits, visit our careers page here.
- See below for paid time off details:
Company info
- DoorDash for Business is building the premier corporate dining and benefits platform-helping companies of all sizes feed their teams through industry-leading products and meal programs.
- When merchants have a clear, fast, and high-quality path from interest to live, our products work better for everyone-customers, Dashers, and the merchants themselves.
Equal opportunity
- Our Commitment to Diversity and Inclusion
- We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
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This listing is sourced directly from DoorDash's careers page and normalized into a canonical job model.