Ascend Healthcare

Ascend Healthcare

Bilingual Therapist Team Lead, Arizona, Remote

Arizona, United States

Sponsorship not specifiedDetected 16 days ago
Patient CareLeadershipCommunicationCollaborationMentoring

About the role

  • While the position has direct oversight of a team of Therapists, the position may also assist with projects and operations within other service lines as needed.

Responsibilities

  • The team lead position is slated for 80% to 85% direct patient care,15% to 20% administrative responsibilities.
  • Support onboarding initiatives and integration of new Therapists.
  • Coordinate with Clinical Operations, CEED, Clinical Supervisors and Therapy leadership to optimize interdisciplinary workflows and training programs.
  • Perform additional leadership and operational responsibilities as assigned.
  • This role balances clinical responsibilities with leadership duties focused on provider support, quality assurance, and operational efficiency.

Requirements

  • Active and unrestricted independent license (LCSW, LPC, LMFT) in state of primary residence and state of therapy services being rendered. (required)
  • Board-certified to provide clinical supervis ion (required)
  • Bilingual English-Spanish (required)
  • Prior leadership experience (required)
  • Prolonged Sitting: Ability to sit for extended periods during working hours.
  • 3+ years of clinical experience in behavioral health (required)
  • Physical Requirements: This is a fully remote position but may require in-person attendance as company needs arise. Please be aware the below physical requirements should be considered prior to applying to the position:
  • Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment.
  • Visual Requirements: Adequate vision for reading computer screens and documents.
  • Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings.
  • Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity.

Nice to have

  • Prior policy and procedure development experience (preferred)

Skills

  • Clear verbal and written communication skills for virtual meetings and correspondence.
  • Communication: Clear verbal and written communication skills for virtual meetings and correspondence.

Compensation

  • Provide proactive coaching, conduct bi-annual performance evaluations, and assist with professional development opportunities, ensuring a consistent level of accountability is maintained related to patient impact and quality of care.
  • Competitive Salary

Benefits

  • Medical, Dental, Vision, Life and LTD benefits
  • PTO + Company Holidays
  • Yearly CEU Stipend
  • Ascend Healthcare is committed to providing fully integrated, quality psychiatric and behavioral health services in a compassionate, convenient, and affordable manner.
  • Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health therapy solutions with a commitment to equity, compassion, and operational excellence.
  • We partner directly with health centers to build fully integrated, sustainable behavioral health programs-bringing deep clinical expertise, operational support, and long-term stability.

Company info

  • Lead serves as the first point of contact for clinical and operational issues, monitoring performance metrics such as schedule utilization, encounter completion, documentation timeliness, and collaborating with cross-functional leadership to align team performance with organizational goals.
  • Lead also supports onboarding, provider engagement, and workflow optimization to ensure effective integration and consistency across the assigned team.
  • Key Areas of Ownership:
  • Provide direct patient care within the Ascend model, maintaining a clinical schedule that balances administrative duties, as determined by organizational leadership. The team lead position is slated for 80% to 85% direct patient care,15% to 20% administrative responsibilities. This is subject to change as the company needs evolve.
  • Oversight of assigned Therapy direct reports by monitoring productivity, documentation timeliness, and schedule utilization; serve as the first point of escalation for operational efficiencies.
  • Provide proactive coaching, conduct bi-annual performance evaluations, and assist with professional development opportunities, ensuring a consistent level of accountability is maintained related to patient impact and quality of care.
  • Address routine clinical questions when appropriate, while ensuring providers follow supervision and CEED guidance channels.
  • Participate in training, orientation, and quality assurance initiatives, including chart reviews, to ensure documentation is accurate and meets regulatory compliance.
  • Contribute to policy and procedure development, compliance initiatives, and timely resolution of patient complaints.
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This listing is sourced directly from Ascend Healthcare's careers page and normalized into a canonical job model.