Zendesk

Zendesk

Director, Marketing Data & Analytics

Remote, California, United States of America · Director

Sponsorship not specified$203k-$305kDetected 5 days ago
SQLSnowflakeAWSData VisualizationA/B TestingMarketing AnalyticsCRMForecastingPerformance ManagementZendeskLeadership

Stay score

odds of building a lasting career here

61Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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H-1B wage level

the lottery is wage-weighted — each level is one more entry

Level IV · 4×
Level I$68,7231 entry
Level II$87,2772 entries
Level III$105,8303 entries
Level IV$124,3844 entries

This range already reaches Level IV — the maximum four lottery entries.

DOL prevailing wage, 2026-27 wage year · Data Scientists (15-2051) · Bakersfield-Delano, CA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.

Employer immigration record

from this employer's Department of Labor filings

Green-card intent detected

Zendesk, Inc. obtained a prevailing wage determination for Software Developers in San Francisco, CALIFORNIA on 2026-06-16. No matching green-card filing appears in our data yet. The determination expires in 8 days (2026-09-13), and a green-card filing must follow before then or the employer starts over.+1 more active determination on file

Files H-1B transfers

11 transfer filings in the last year, covering 11 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • As a pivotal leader on Zendesk's Marketing Strategy & Operations team, the Director of Marketing Analytics will turn marketing data into better decisions, stronger investment choices, and measurable business outcomes.
  • This role sets the vision for marketing measurement and insights across the funnel, bringing together performance reporting, attribution, forecasting, experimentation, data quality, and executive storytelling.
  • Define and evolve the marketing measurement strategy, including standardized KPI definitions, reporting governance, funnel health, channel performance, and ROI frameworks.

Responsibilities

  • Lead and develop a high-performing Marketing Analytics team focused on measurement, insights, performance management, forecasting, attribution, engineering, and decision support.
  • Build trusted, scalable analytics products and self-service dashboards that give Marketing and senior leaders timely visibility into performance and opportunities.
  • Partner with Finance, Sales/Revenue Operations, Data/Engineering, Product, and Marketing leaders on planning, target setting, pipeline pacing, budget allocation, and business reviews.
  • Create a culture of insight generation: frame the business question, identify the right evidence, explain the implications, and recommend what to do next.
  • A collaborative leadership style that builds trust with Marketing, Finance, Sales/RevOps, Data, and technical partners.

Requirements

  • 10+ years of experience in marketing analytics, business intelligence, performance analytics, strategy, or a related discipline, including experience leading teams.
  • Proven experience with marketing measurement, attribution, forecasting, experimentation, channel or campaign performance, and ROI analysis.
  • Today we power billions of conversations with brands you know and love.
  • Strong SQL and data-modeling fluency, with experience working across a data warehouse (Snowflake, AWS,etc), BI/dashboarding environments (Tableau, Streamlit, etc), and data management systems (SelectStar, Informatica, etc)
  • Demonstrated ability to influence senior stakeholders and drive action from analytical insights.
  • The US annualized base salary range for this position is $203,000.00-$305,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
  • The intelligent heart of customer experience
  • Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
  • Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
  • As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.
  • Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
  • Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Nice to have

  • Experience in a high-growth B2B SaaS or similarly complex global marketing environment preferred.

Skills

  • Experience integrating marketing, web, advertising, CRM, and revenue data into trusted reporting and decision frameworks.

Compensation

  • The US annualized base salary range for this position is $203,000.00-$305,000.00.

Company info

  • We are an AA/EEO/Veterans/Disabled employer.
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This listing is sourced directly from Zendesk's careers page and normalized into a canonical job model.