Pape-Dawson
Accounts Receivable Team Lead
SA - Bank, USA
Sponsorship not specifiedDetected 7 days ago
AccountingExcelProcess ImprovementERPCadenceResearchLeadershipCommunicationProblem SolvingMentoringAccounts Payable
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Cap-exempt (no lottery)0
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Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- This role will focus primarily on Accounts Receivable and Collections, while also working closely with Billing, Project Set Up, Cash Applications, Operations, and Project Managers as part of the broader Order-to-Cash process.
- The ideal candidate has hands-on A/R experience, understands how collections impact cash flow and customer relationships, and is comfortable working in a fast-paced, project-based environment.
- This is a great opportunity for someone who enjoys both doing the work and improving the work.
Responsibilities
- Lead day-to-day A/R and collections activities, with a focus on reducing past-due balances and improving cash flow.
- Support and maintain a disciplined follow-up cadence for past-due invoices.
- Help prepare, monitor, and manage key A/R reporting, including aging trends, Top 50 past-due accounts, collection notes, dispute status, and escalation items.
- Identify accounts requiring escalation and partner with leadership on the appropriate next steps.
- Cross-Functional Order-to-Cash Support
- Partner with Project Managers to obtain needed project information, customer contacts, approval status, billing backup, dispute resolution, or collection support.
- Support acquisition integrations by helping bring new customer A/R processes, contacts, and balances into the standard Shared Services model.
Requirements
- Bachelor's degree in finance, accounting, or business.
- 5+ years of Accounts Receivable, Collections, Order-to-Cash, or Shared Services experience.
- 2+ years leadership experience in Accounts Receivable, Collections, Order-to-Cash, or Shared Services.
- Strong working knowledge of A/R aging, collections, customer account reconciliation, dispute resolution, and payment follow-up.
- Ability to work professionally with internal teams, including Operations, Project Managers, Billing, Cash Applications, and Finance leadership.
- Ability to prioritize competing deadlines and work with a sense of urgency.
- Experience in professional services, engineering, architecture, construction, consulting, or project-based environment.
- Experience with Deltek Vantagepoint or another project-based ERP system.
- Experience supporting process improvement, standardization, KPI tracking, SLA's, or centralization of finance functions.
- Familiarity with customer portals, lien-sensitive collections environments and tracking of lien deadlines along with documentation requirements.
- Experience communicating with customers regarding past-due balances, invoice status, payment timing, and account issues.
- Strong Excel skills (formulas, functions, v and x lookup and pivot tables) and comfort working with reports, aging schedules, and customer account details.
- Excellent verbal and written communication skills.
- Strong attention to detail, follow-through, and organizational skills.
- Demonstrated ability to lead, coach, or mentor others.
- Preferred
Company info
- Partner with customers' Accounts Payable contacts to resolve payment delays, missing invoices, portal issues, disputes, short pays, and payment status questions.
- Help ensure A/R becomes a regular and professional part of customer and project conversations.
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