Bestfriends

Bestfriends

Senior Manager, Center Operations - New York, NY

New York, NY · Senior · Contract

No sponsorship$105k-$115kDetected 7 days ago
ProcurementHREmployee RelationsCustomer SupportLeadershipCommunicationProblem SolvingTime ManagementPublic SpeakingMicrosoft Office

About the role

  • Culture is how we talk to and treat ourselves and one another, it's how we generate and respond to change, it's how we plan and make decisions, it's how we do what we do.
  • You are responsible and accountable for the culture of your team.
  • This responsibility may be assigned on a rotating schedule or as needed based on program demands.

Responsibilities

  • Treat people around you as our most valuable resource by leading with Kindness and Compassion in all your actions, build trust by demonstrating authenticity and following through on your commitments, encourage self-care and work-life balance through your own example, and work to build strong relationships with your team by creating communication loops to share and receive honest feedback.
  • Oversee division and departmental budgets including managing expenses, revenues, and reporting on result; oversee the physical facilities, equipment procurement and management of supplies, inventory, and building upkeep; participate in capital improvement project planning.
  • Promote and oversee community-first strategies, engaging volunteers, community members, and other stakeholders at the highest level; purposefully and thoughtfully create an environment where Best Friends is the best place to work for a career in animal welfare, providing opportunities for growth, and for maximizing individuals' lifesaving impact.
  • Lead human resource matters in conjunction with the Human Resources and Employee Relations departments regarding staff selection, management, development, and retention; oversee headcount controls and position creation or realignment; build individual capabilities and capacity through performance measurement, goals setting, reporting and analysis.
  • Lead team s and volunteers to oversee, coordinate and conduct daily lifesaving outcomes & care such as adoptions, foster placement, feeding, cleaning, walking, and medicating animals housed or transported within Best Friends' vehicles, buildings, or facilities with the goal of utilizing volunteers to the greatest extent possible to expand Best Friends lifesaving capacity.
  • Work collaboratively with other departments and marketing teams to identify engagement opportunities with social media and PR to support lifesaving outcomes and programmatic needs at the center.
  • Represent Best Friends in media relations when requested and ensure to maintain Best Friends' voice across all communications.
  • Lead the maintenance of a safe workplace, value, and model safe work practices, adhering to organizational safety practices and rules, and addressing or communicating to leadership about unsafe practices and conditions.
  • Strengths in utilizing statistical information to inform, develop and implement division and department level strategic plans, including change management strategies and program direction; proven attention to detail with advanced organizational and time management skills.
  • Review department progress to goals routinely and maintain ongoing review of operations as necessary providing feedback to department managers to ensure lifesaving center goals and metrics are achieved.

Requirements

  • ability to travel, including overnight stays, when needed.
  • proven attention to detail with advanced organizational and time management skills.
  • Required Skills and Experience:
  • They serve as the program leaders to achieve objectives and function with a high degree of autonomy.

Nice to have

  • Solid leadership and management experience preferably in animal welfare with a lifesaving focus
  • 3+ years of management or leadership experience, including overseeing, budgets, and staff
  • 3+ years of experience working for or with a humane organization preferred but not required.

Skills

  • High School Diploma or GED or 3-5 years' experience working in animal welfare, animal care or veterinary practice.
  • Bilingual or multi-lingual skills preferred but not required.
  • Ability to work in a fast-paced environment with well-developed organization skills to juggle multiple competing tasks and demands.
  • Proficiency with Microsoft Office products; familiarity with shelter software/animal management software, or desire to learn.
  • comfort with public speaking and presentation experience; ability to professionally advocate Best Friends' position on issues.

Compensation

  • This position's hiring range is anticipated to be $105,000 to $115,000 annually, depending on experience, plus great benefits!
  • Following the divisional OGSPs, work with Director and/or Senior Director to develop annual lifesaving center goals and metrics integrating operational work to direct impact of shelter conversions.

Benefits

  • Center Operations Senior Managers work with their leadership to oversee strategic expansion and engagement of community for the success of Best Friends Animal Society's mission and vision.

Company info

  • We value attitude over aptitude, and we treat Kindness as a discipline because it is paramount in our culture along with our other Guiding Principles.

Equal opportunity

  • Best Friends Animal Society is an equal opportunity employer.

Visa & Work Authorization

  • Applicants for employment in the U.S. must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the U.S. by Best Friends Animal Society.
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This listing is sourced directly from Bestfriends's careers page and normalized into a canonical job model.