Cable ONE

Director, Mobile & Converged Services

Remote USA · Director · Contract

Sponsorship not specifiedDetected 51 days ago

Product ManagementProduct StrategyFinancial ModelingAR/VRLeadershipCommunication

About the role

We are looking for a Director, Mobile & Converged Services who has actually built and operated a mobile business, not just managed one inside a large organization.
This is a hands-on leadership role for someone who has launched MVNOs, architected activation and onboarding systems, managed MNO and MVNE relationships from the commercial side, and understands how to scale a mobile subscriber base in a competitive market.
Define and enforce fraud prevention, eligibility rules, and operational guardrails.

Serve as the voice of the mobile customer internally, ensuring the product delivers meaningful, differentiated value.
Partner with Marketing, Sales, CX, Billing, Engineering, and Digital to ensure clean product launches and operational readiness.
Values each customer, while working hard to keep their business and support our communities.
You will own the Sparklight Mobile product roadmap end to end and lead the development of converged offers that bundle mobile with our broadband, streaming, and connected home portfolio.
Own plans, pricing, packaging, promotions, and the full device compatibility and onboarding experience across eSIM, physical SIM, and BYOD flows.
Lead activation flow design, port-in success optimization, and customer lifecycle management.
Build and own business cases, financial models, and investment recommendations for mobile product decisions.
Drive adoption and household penetration through bundling strategies that connect mobile with broadband, streaming, and connected home.
Own commercial relationships with MVNE partners, carrier partners, and device ecosystem providers.
Manage partner readiness for new product launches and capability expansions.

7+ years of product management or product leadership experience in wireless, telecom, or a closely adjacent field.
Hands-on experience with eSIM provisioning, digital activation flows, and BYOD onboarding.
Experience managing MNO and MVNE commercial relationships, including contract negotiations and roadmap alignment.
Exceptional cross-functional communication and the ability to influence across all levels without formal authority.
Experience at an MVNO that operated in a resource-constrained, high-growth environment.
Familiarity with the cable/broadband operator landscape and its strategic intersection with mobile.

Sparklight is a company on the move.
We are not a startup, but we operate with a startup sensibility in our growth initiatives, including mobile.
You will have the backing of an established broadband brand and infrastructure while operating with the urgency and ownership mindset of an early-stage team.
This role will have direct visibility to senior leadership and meaningful autonomy to shape the direction of one of Sparklight's most strategic growth areas.
Core Competencies
Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Sparklight Mobile is growing, and we are building the team that will take it to the next level.
Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.

This listing is sourced directly from Cable ONE's careers page and normalized into a canonical job model.