Movement
Customer for Life Associate
Indian Land, South Carolina
Sponsorship not specified$35k-$40kDetected 36 days ago
CRMSalesOutbound SalesCustomer SupportCommunicationOrganizational Skills
About the role
- Join the company defining what it means to be an Impact Lender!
- In 2023, we pioneered again, helping launch Impact Lending - a new category of lending.
- Any mortgage lender that commits at least 10% of its profits to helping the neighborhoods it serves is an Impact Lender.
Responsibilities
- Document all customer interactions and feedback in our CRM system.
Requirements
- A strong understanding of the homeownership journey
- Excellent verbal and written communication skills.
- Strong interpersonal skills with a warm, empathetic approach.
- Highly organized and able to manage follow-up tasks and documentation efficiently.
- Comfortable with CRM systems, call logs, and basic reporting.
- A heart for service and a passion for building relationships that last.
- Prior experience working with mortgage clients.
- The expected salary range for this position is between:
- $35,000.00 - $40,000.00 The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.
- We also offer a benefits package that includes:
- Competitive pay
Nice to have
- Proven experience in customer service, client relations, or inside sales (mortgage or financial services experience preferred).
- Bilingual skills (Spanish especially preferred).
Compensation
- Competitive pay
- 11.5 paid holidays per year
Benefits
- Medical, Dental, Vision, Life, Disability, Critical Care, Hospitalization, HSA, FSA, DCFSA and QTE
Company info
- Mortgages are what we do, but that doesn't define who we are.
- In 2008, Movement disrupted the industry with the innovative 6-7-1 mortgage process.
- At Movement, we are Impact Lenders.
- We give 40%-50% of our profits to making an impact in our communities.
- For us, purpose and people have always come before profit.
- Identify opportunities to re-engage the original loan officer or refer to other internal specialists as needed.
- Assist with periodic customer appreciation campaigns and outreach initiatives.
- Serve as a brand ambassador for our company's mission to create customers for life.
- April 1, 2026
- We're definitely not your average mortgage company.
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This listing is sourced directly from Movement's careers page and normalized into a canonical job model.