Movement

Movement

Customer for Life Associate

Indian Land, South Carolina

Sponsorship not specified$35k-$40kDetected 36 days ago
CRMSalesOutbound SalesCustomer SupportCommunicationOrganizational Skills

About the role

  • Join the company defining what it means to be an Impact Lender!
  • In 2023, we pioneered again, helping launch Impact Lending - a new category of lending.
  • Any mortgage lender that commits at least 10% of its profits to helping the neighborhoods it serves is an Impact Lender.

Responsibilities

  • Document all customer interactions and feedback in our CRM system.

Requirements

  • A strong understanding of the homeownership journey
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills with a warm, empathetic approach.
  • Highly organized and able to manage follow-up tasks and documentation efficiently.
  • Comfortable with CRM systems, call logs, and basic reporting.
  • A heart for service and a passion for building relationships that last.
  • Prior experience working with mortgage clients.
  • The expected salary range for this position is between:
  • $35,000.00 - $40,000.00 The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.
  • We also offer a benefits package that includes:
  • Competitive pay

Nice to have

  • Proven experience in customer service, client relations, or inside sales (mortgage or financial services experience preferred).
  • Bilingual skills (Spanish especially preferred).

Compensation

  • Competitive pay
  • 11.5 paid holidays per year

Benefits

  • Medical, Dental, Vision, Life, Disability, Critical Care, Hospitalization, HSA, FSA, DCFSA and QTE

Company info

  • Mortgages are what we do, but that doesn't define who we are.
  • In 2008, Movement disrupted the industry with the innovative 6-7-1 mortgage process.
  • At Movement, we are Impact Lenders.
  • We give 40%-50% of our profits to making an impact in our communities.
  • For us, purpose and people have always come before profit.
  • Identify opportunities to re-engage the original loan officer or refer to other internal specialists as needed.
  • Assist with periodic customer appreciation campaigns and outreach initiatives.
  • Serve as a brand ambassador for our company's mission to create customers for life.
  • April 1, 2026
  • We're definitely not your average mortgage company.

This listing is sourced directly from Movement's careers page and normalized into a canonical job model.