Pomelo Care

Director, Compliance and Privacy

United States · Director

Sponsorship not specified$180k-$210kDetected 21 days ago

CompliancePrivacy LawHIPAAPatient CareLeadershipCommunication

About the role

We are looking for a Director of Compliance & Privacy to serve as the operational engine of our compliance and privacy programs as Pomelo Care scales.
You will act as the critical right hand to the Head of Compliance, managing the daily intake volume, leading complex investigations, and providing the direct day-to-day guidance that unblocks our compliance associates.
You will command the organizational authority needed to hold cross-functional teams accountable, ensuring our processes protect our members and enable the business to move fast.

Directly lead and execute the day-to-day operations of the HIPAA privacy program, including personally conducting, documenting, and managing complex breach and privacy incident investigations.
Manage and triage operational volume, logging into intake tools and Slack channels alongside the team to ensure compliance inquiries and incidents are resolved efficiently.
Provide daily operational guidance and decision-making support to the compliance team, serving as the primary escalation point for ambiguous or complex compliance questions.
Serve as the primary operational interface with legal and compliance colleagues to translate complex legal requirements into practical, live workflows for our clinical and business partners.
Manage and develop direct reports as the compliance organization scales, fostering a high-performing team culture of accountability and mentorship.
you build the checklists and workflows that make it work for a busy team.

Deep expertise in HIPAA and HITECH, strong working knowledge of state privacy laws like CCPA/CPRA.
A track record of "operationalizing" rules.
High empathy for members and care teams, with the ability to communicate complex rules in a clear and supportive way.
A "player-coach" mindset - you have the executive presence to command a room, but you genuinely enjoy doing the tactical work and aren't afraid to dig into ticketing queues and spreadsheets.

The expected base salary range offered for this role is $180,000-$210,000.
Actual compensation may vary based on relevant experience, skills, competencies, and certifications.
At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background.
We need diverse perspectives to reflect the diversity of problems we face and the population we serve.
Please be cautious of potential recruitment fraud.
With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information.

Comprehensive Health, Dental, and Vision coverage for employees and their families
High deductible Health Plans with Health Savings Account (HSA) options
Flexible Spending Account (FSA)
Equity grant participation
Competitive vacation policy
16 weeks paid parental leave
This role is also eligible for equity, giving you an ownership stake in Pomelo's mission.

Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause.
We combine proactive, 24/7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personalized care throughout their journey.
Our team includes clinicians, technologists, operators, and problem-solvers working together to make high-quality care more accessible for families nationwide.

This listing is sourced directly from Pomelo Care's careers page and normalized into a canonical job model.