Humana, Inc.

Humana, Inc.

Medical Receptionist

Columbia, SC · Full-time

Sponsorship not specified$38k-$46kDetected 1 day ago
CRMExcelCustomer SupportEHR/EMRCommunicationOrganizational SkillsMicrosoft Office

About the role

  • This role involves greeting patients, scheduling appointments, handling inquiries, and maintaining patient records.
  • Typically works on routine and patterned assignments.
  • Works in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems. • Billing and Payments: Ensure patient accounts are updated correctly.

Responsibilities

  • The Receptionist 1 is responsible for welcoming patients and offering administrative support within a physician practice or center.
  • Maintain and update patient records, ensuring accuracy and confidentiality.

Requirements

  • If selected for this role, you will be required to be screened for TB.

Nice to have

  • Value-based care model experience
  • Bilingual in English and Spanish
  • High School Diploma or GED
  • Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
  • Excellent customer service and phone etiquette
  • Team player with a positive attitude
  • Ability to multitask in a fast-paced environment
  • Attention to detail and highly organized

Compensation

  • Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting.

Benefits

  • Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being.
  • Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.
  • Become a part of our caring community The Receptionist 1 is responsible for the front desk operations of a healthcare facility.
  • The Receptionist 1 ensures a smooth and welcoming experience for patients and supports the medical team with various administrative tasks.
  • Manage appointment calendars, schedule patient visits, and coordinate with medical staff to optimize schedules.

Company info

  • About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more.
  • Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being.
  • Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes.
  • We go beyond physical health by also addressing other factors that can impact a patient's well-being.
  • CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do.
  • The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized.
  • CenterWell is part of Humana Inc. (NYSE: HUM).
  • Learn more about what we offer at CenterWell.com.
  • As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients.
  • Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
  • It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.
  • This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
  • About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do.
  • CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more.

Equal opportunity

  • Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
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This listing is sourced directly from Humana, Inc.'s careers page and normalized into a canonical job model.