Walgreens
Warehouse Supervisor (Function Lead)
Orlando, FL, United States
Sponsorship not specifiedDetected 1042 days ago
ComplianceCustomer SupportHIPAATime ManagementMentoring
About the role
- Responsible for acting as the front-line leader for Centralized Services pharmacy fulfillment center.
- Serves as an escalation point of contact for complex or critical issues.
- Assigns, monitors and reviews the day-to-day work of team members and provides technical guidance.
Responsibilities
- Maintains records of customer and/or client interactions, records details, complaints, comments, and action taken.
- Improves performance of the department by building team morale, motivating team members, and using constructive coaching.
- Experience building and maintaining relationships within a team.
Requirements
- Maintains standards of performance in accordance with policies and procedures (e.g., HIPAA guidelines/regulations, insurance, and fraud abuse guidelines, required productivity levels, timeliness expectations, etc.).
- High school diploma/GED and at least two years of experience working in a pharmacy, retail OR fulfillment task-oriented environment.
- Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Company info
- Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
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This listing is sourced directly from Walgreens's careers page and normalized into a canonical job model.