KeyCorp

Digital Fraud Detection Specialist (L8)

Amherst, NY

Sponsorship not specified$19k-$25kDetected 3 days ago

ComplianceCustomer SupportCommunicationProblem SolvingOrganizational SkillsMicrosoft Office

About the role

As a part of Fraud Services, the Fraud Detection and Risk Analysis (FDRA) team focuses on detecting and preventing fraud related activity to minimize losses to the bank and enhance our relationships with our customers.
We execute on a pro-active strategy of fraud detection, protecting both the bank and our customer, while providing shareholder value.

Perform detailed analysis on electronic transactions and activities that appear to support suspicions of fraudulent activity and provide detailed documentary evidence to support findings
Obtain and provide detailed documentary evidence to support confirmed fraud activity
Maintain ongoing communication with internal and external clients regarding associated account resolution

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
Ability to complete functions within available timeframes and achieve service level agreements to ensure regulatory compliance
Proven ability to analyze, solve problems, and make decisions effectively and independently.
Digital proficiency in MS Office 365 and comfortability navigating through multiple systems in a fast-paced environment

Amherst NY preferred.
Take precautionary measures on accounts and/ or transactions to mitigate risk to KeyBank and/ or Key Bank clients and provide direction to all lines of businesses supported by Fraud Services
Communicate information on deposit fraud suspects to account relationship officers, corporate investigations, and area management
Other specialized tasks when required
High School Diploma or GED (required)
Bachelor's Degree in a relevant field or school (preferred)
Minimum 2 years banking operations and/or fraud operations experience
Proven accuracy and organizational skills

Working knowledge of the necessity and value of accuracy; ability to complete tasks with high levels of precision.
All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.

for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.
Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location.

Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

This listing is sourced directly from KeyCorp's careers page and normalized into a canonical job model.