Flatiron Health Inc.

Executive Operations Specialist

Durham Office

Sponsorship not specifiedDetected 1 day ago

Project ManagementLogisticsProcess ImprovementCommunicationAdaptability

About the role

This unique role sits within the Executive Operations Team and serves as a critical administrative force for our Executive Team (ET) members.
Who You Are You're a confident, trustworthy, passionate, and collaborative problem-solver who values the opportunity to think beyond the way things are.
Where you'll work In this hybrid role, you'll be expected to work 3 days per week in our Durham, NC, office with an option to work from home 2 days per week.

Responsibilities

Seamless Continuity: Step in to provide dedicated, top-tier administrative and operational support to ET members during Executive Operation team member absences or leaves.
Calendar & Schedule Management: Masterfully manage complex, rapidly shifting ET calendars across multiple time zones, prioritizing customer requests, critical meetings, and conflict management and resolution.
Shared Services & Operational Support
Cross-Functional Help: Collaboratively support the Executive Operations Shared Services functions with high-priority administrative programs, data entry, and detailed documentation.
Process Improvement: Identify bottlenecks in current executive workflows and help implement standardized best practices across the Executive Operations department.
Event & Project Coordination: Assist the Event Management shared service team in planning and executing large-scale corporate events, board meetings, or team-building initiatives as needed.
When not actively covering dedicated ET desks, you will also provide support for our Shared Services programs, ensuring operational continuity and efficiency across the broader organization.
Step in to provide dedicated, top-tier administrative and operational support to ET members during Executive Operation team member absences or leaves.
Masterfully manage complex, rapidly shifting ET calendars across multiple time zones, prioritizing customer requests, critical meetings, and conflict management and resolution.
Collaboratively support the Executive Operations Shared Services functions with high-priority administrative programs, data entry, and detailed documentation.

Requirements

You are adaptable: proven ability to "plug and play" into different executive styles, workflows, and personalities with minimal ramp-up time.
Proven Discretion & Confidentiality: Absolute integrity and experience handling sensitive corporate, financial, and personal information.
Tech Savvy: Proficiency with enterprise tools (e.g.Google Workspace, Concur, and Slack).
You have experience supporting executives remotely including internationally
You have experience designing and implementing shared administrative services (travel, meeting management, publications, event management, etc.).
proven ability to "plug and play" into different executive styles, workflows, and personalities with minimal ramp-up time.
Proficiency with enterprise tools (e.g.Google Workspace, Concur, and Slack).
You are confident the Executive Team member experiences zero friction, zero missed meetings, and is assured of total operational continuity.

Nice to have

2-6+ years working in executive administration, operations, or a high-touch shared services environment (experience supporting C-suite or VP-level executives is highly preferred).

Skills

Exceptional written and verbal communication skills, with a polished and professional demeanor.

Benefits

Executive Support Coverage
Ad-hoc Executive Requests: Handle confidential correspondence, prepare meeting materials, and manage special projects as directed by the ET member you are supporting during coverage windows.

Company info

We are looking for a highly adaptable, proactive, and polished Executive Operations Specialist to join our team in Durham, NC.

Visa & Work Authorization

Arrange and oversee comprehensive domestic and international travel itineraries, including flights, lodging, ground transportation, and visa requirements (where applicable).

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This listing is sourced directly from Flatiron Health Inc.'s careers page and normalized into a canonical job model.