New Horizon Counseling Center
Care Coordination Supervisor (Nassau-Suffolk)
Hempstead, NY · Full-time
Sponsorship not specified$61k-$65kDetected 19 days ago
ExcelEHR/EMRLeadershipCommunicationCollaborationProblem SolvingMentoringMicrosoft Office
About the role
- The ideal candidate will have hands-on experience supporting diverse populations, including those with SMI and individuals in shelter settings.
- Foster a positive team environment and encourage professional development and growth for all team members.
- Conduct regular team meetings, individual supervisions, performance evaluations, and individual check-ins to ensure staff effectiveness and engagement.
Responsibilities
- ✅ Team Leadership & Supervision: Supervise, support, and mentor a team of six care managers, ensuring that each staff member provides quality care to clients.
- Ensure client satisfaction with services, and needs are being met. ✅ Support and Development of Staff: Offer guidance, training, and mentorship to care managers to develop their skills in managing complex cases and addressing client needs.
- Conduct clinical case reviews and assist care managers with developing effective clinical interventions and care plans Support team members in overcoming challenges, solving problems, and navigating difficult situations.
- Maintain accurate client documentation in EHR systems Review and lock progress notes, assessments, and client care plans Manage team schedules, case assignments, and case documentation.
- Ensure team member training in high risk situations - such as safety planning, incident reporting ✅ Administrative & Office Responsibilities: Maintain accurate client documentation in EHR systems Review and lock progress notes, assessments, and client care plans Manage team schedules, case assignments, and case documentation.
- Use Microsoft Office (Outlook, Excel, Word) to manage reporting and internal communications. ✅
- You will be responsible for both supervising staff and actively engaging with clients in the community, ensuring that all clients receive the highest quality of care and support.
- Supervise, support, and mentor a team of six care managers, ensuring that each staff member provides quality care to clients.
Requirements
- 3+ years of experience in case management or care coordination, with at least 1 year in a supervisory role.
Nice to have
- Familiarity with Foothold Care Management or other EHR systems is preferred.
- Valid driver's license and access to reliable transportation is a plus.
Skills
- Ensure team member training in high risk situations - such as safety planning, incident reporting ✅
Compensation
- $61,000 - $65,000 annually
Benefits
- Comprehensive benefits package including medical, dental, and vision insurance. ✅ Paid Time Off: Generous vacation, sick leave, and holiday time.
- We are seeking a passionate and skilled Unit Supervisor to lead and mentor a team of six care managers in the field of health home care management.
- Ensure team members are kept informed of Health Home policies and procedures as well as departmental priorities.
- Build relationships with community partners, including shelters, healthcare providers, and social service agencies.
- Together, we can support the health and well-being of our community!
Company info
- We are a dynamic, client-focused health home care management agency dedicated to providing high-quality, personalized care to individuals in need.
- Our mission is to empower vulnerable populations, including those with Serious Mental Illness (SMI), Substance Use Disorders, frequent hospitalizations, and individuals in shelters, by providing compassionate, person-centered support.
- As a leader in the community, we believe in fostering a collaborative environment for our team of care managers, and we're looking for a dedicated Unit Supervisor to help guide and support our mission.
- Job Description: We are seeking a passionate and skilled Unit Supervisor to lead and mentor a team of six care managers in the field of health home care management.
- This is a full-time, salaried position with a competitive starting salary range of $61,000 - $65,000 annually, and we're looking for someone who is not only comfortable with office work, but also enthusiastic about fieldwork and client engagement.
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