Good Seed Community Development Corporation

Good Seed Community Development Corporation

ECM Case Manager - San Bernardino

Los Angeles, California, United States · Full-time

Sponsorship not specifiedDetected 119 days ago
EHR/EMRCommunicationCritical ThinkingMicrosoft Office

About the role

  • This position reports to the Enhanced Care Management (ECM) Program Manager.

Responsibilities

  • Educates patients on self-management skills and/or recruits support from a caregiver/family member to support the accomplishment of the Care Plan.
  • Maintains a regular contact schedule with enrolled patients that includes at least one in-person encounter per month.
  • Perform other duties as assigned.
  • The Good Seed is looking to place an Enhanced Care Management (ECM) Lead Care Manager.
  • The ECM Lead Case Manager will assume responsibilities for community outreach and engagement.
  • This position will determine eligibility, complete enrollment assessments, and perform outreach to potential ECM members to offer an enhanced case management program.
  • A successful ECM Lead Care Manager understands the importance of empathy, advocacy, cultural competency, and follow-up assistance to help clients access the services needed to build and sustain healthy lives.
  • This position provides support to the ECM Program to ensure engagement, enrollment, and follow-up on members related to the ECM, as well as other clinical programs in which case management is central.
  • Under the supervision of the Enhanced Care Management Program Manager, the ECM Lead Care Manager is responsible for coordinating and implementing organization-wide Enhanced Care Management.

Requirements

  • Proficiency in Microsoft Office Suite products
  • Must be able to work in an interdisciplinary team setting
  • Reliably commute or planning to relocate before starting work (Required)

Nice to have

  • 1 year (Preferred)
  • High School Diploma, Bachelor's in Social Services preferred.
  • 3 years of case management/care coordination experience preferred.

Skills

  • This position requires a creative intellectual with critical thinking skills and a desire to help those in need.

Benefits

  • Supports health behavior change utilizing motivational interviewing and trauma-informed care practices.
  • Accompanies patient to office visits, as needed and according to health plan guidelines.
  • Document care management encounters in the Electronic Health Record (EHR) with the appropriate billing codes and internal tracking logs.

Company info

  • We are looking to hire in both Los Angeles and San Bernardino County.

This listing is sourced directly from Good Seed Community Development Corporation's careers page and normalized into a canonical job model.