Good Seed Community Development Corporation
ECM Case Manager - San Bernardino
Los Angeles, California, United States · Full-time
Sponsorship not specifiedDetected 119 days ago
EHR/EMRCommunicationCritical ThinkingMicrosoft Office
About the role
- This position reports to the Enhanced Care Management (ECM) Program Manager.
Responsibilities
- Educates patients on self-management skills and/or recruits support from a caregiver/family member to support the accomplishment of the Care Plan.
- Maintains a regular contact schedule with enrolled patients that includes at least one in-person encounter per month.
- Perform other duties as assigned.
- The Good Seed is looking to place an Enhanced Care Management (ECM) Lead Care Manager.
- The ECM Lead Case Manager will assume responsibilities for community outreach and engagement.
- This position will determine eligibility, complete enrollment assessments, and perform outreach to potential ECM members to offer an enhanced case management program.
- A successful ECM Lead Care Manager understands the importance of empathy, advocacy, cultural competency, and follow-up assistance to help clients access the services needed to build and sustain healthy lives.
- This position provides support to the ECM Program to ensure engagement, enrollment, and follow-up on members related to the ECM, as well as other clinical programs in which case management is central.
- Under the supervision of the Enhanced Care Management Program Manager, the ECM Lead Care Manager is responsible for coordinating and implementing organization-wide Enhanced Care Management.
Requirements
- Proficiency in Microsoft Office Suite products
- Must be able to work in an interdisciplinary team setting
- Reliably commute or planning to relocate before starting work (Required)
Nice to have
- 1 year (Preferred)
- High School Diploma, Bachelor's in Social Services preferred.
- 3 years of case management/care coordination experience preferred.
Skills
- This position requires a creative intellectual with critical thinking skills and a desire to help those in need.
Benefits
- Supports health behavior change utilizing motivational interviewing and trauma-informed care practices.
- Accompanies patient to office visits, as needed and according to health plan guidelines.
- Document care management encounters in the Electronic Health Record (EHR) with the appropriate billing codes and internal tracking logs.
Company info
- We are looking to hire in both Los Angeles and San Bernardino County.
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