WorkOS
Applied AI Engineer
United States & Canada
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About the role
- You'll work on a small, high-ownership team that:
Responsibilities
- Design and ship customer-facing AI products like ask.workos.com http://ask.workos.com, AI support bots embedded in customer Slack channels, and new surfaces we haven't built yet
- Use LLMs, embeddings, retrieval, and tool-calling to plug into docs, Slack, GitHub, CRM, analytics, support systems, and internal services
Requirements
- Comfort with ambiguity and fast change.
Nice to have
- Prior work on customer-facing AI products
- Experience with embeddings, retrieval/RAG architectures, and structured tool-calling or agents
- Exposure to MCP or similar protocols for connecting AI agents to real systems
- Unlimited token usage!
Skills
- About WorkOS 🚀
- WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
- As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication,
- Identity, and Access Control helping companies answer a new critical question:
- who are your agents, and what are they allowed to do?
- Chooses problems based on measurable impact
- Moves from idea → prototype → production in days or weeks
- Adapts quickly as models, tools, and best practices evolve
Benefits
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Commuter benefits for hybrid employees in SF/NYC
Company info
- We offer healthcare coverage for you and your family, including medical, dental, and vision.
- You'll also be building things that WorkOS customers use, and systems that the entire company depends on daily.
- This is a 0→1 role with company-wide visibility.
- Build internal tools that become part of people's daily work: agents, automations, and workflows that are stable, observable, and easy to maintain
- What we're looking for
Equal opportunity
- Employer
- WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
- We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
- WorkOS is an equal opportunity employer, committed to diversity and inclusiveness.
This listing is sourced directly from WorkOS's careers page and normalized into a canonical job model.