Hinge Health
Growth Marketing Operations Associate Manager
San Francisco-HQ
Sponsorship not specifiedDetected 35 days ago
HTMLSQLSalesforceGrowth MarketingForecastingCommunication
About the role
- Provide documentation and training on your focus areas (channels, templates, partnerization flows, or automation tools) so other builders can flex into them when needed.
- Share progress, learnings, automations or process improvements with the Growth organization and GROMO leadership.
Responsibilities
- Independently build and execute standard, custom, and dynamic multichannel marketing campaigns across email, SMS, push, direct mail, and web, primarily in Iterable and Salesforce.
- Support and maintain complex workflows, segmentation logic, suppressions, and dynamic content for both enrollment and lifecycle programs.
- Improve build efficiency and reliability through reusable components, documentation, and light automation/AI (e.g., QA helpers, asset diffing, versioning support).
- Advise partners (Acquisition, Enrollment, PALM, Creative) on the technical feasibility and tradeoffs of campaign ideas, and recommend build designs that balance speed, scale, and maintainability.
- Prioritize work autonomously, managing build dependencies across campaigns, content updates, and custom/templated work while hitting agreed SLAs.
- Partner with marketing, data, engineering, and MarTech to align builds with upstream systems and data contracts, ensuring we design for long-term flexibility rather than short-term hacks.
Requirements
- Bachelor's degree or equivalent experience in marketing, operations, business, or a related field
- 4-7 years of experience in marketing automation, marketing operations, or campaign execution roles.
- Strong understanding of marketing automation platforms, multichannel workflows, and campaign logic, including journey/flow configuration and audience/suppression design.
- HTML proficiency for email and web assets (editing, troubleshooting, and manipulation).
Nice to have
- ESP or marketing automation platform certifications (Iterable, Braze, Salesforce Marketing Cloud, or similar)
- SQL experience or proficiency (for investigating audiences, send behavior, or performance issues).
- Experience with direct mail operations (vendors, proofs, inventory/forecasting) and/or SMS/push channel builds.
- The platform addresses a broad spectrum of MSK care - from acute injury, to chronic pain, to post-surgical rehabilitation - through personalized, evidence-based care.
- The company is headquartered in San Francisco with additional offices in Montreal and Bangalore.
- Learn more at http://www.hingehealth.com/http://www.hingehealth.com
- We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
- We provide reasonable accommodations for candidates with disabilities.
Benefits
- Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
- Modern life stipends: Manage your own learning and development
- Hinge Health is an
Equal opportunity
- equal opportunity employer and prohibits discrimination and harassment of any kind.
- If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.
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This listing is sourced directly from Hinge Health's careers page and normalized into a canonical job model.