Mercer University
IT Specialist
Warner Robins, GA 31088-7810
No sponsorshipDetected 5 days ago
Computer VisionCybersecurityHRISCustomer SupportTCP/IPResearchCommunicationMicrosoft Office
About the role
- Application Instructions: External Applicants: Please upload your resume on the Apply screen.
- Your application will automatically populate your resume details, and you may verify and update data on the My Information page.
- You will not be able to modify your application after you submit it.
Responsibilities
- Maintains records of daily support requests to include problems, corrective actions taken, and installation activities.
- Responsible for support and execution of other tasks as assigned.
- MERC is recruiting for a Staff IT Specialist to join the Network Systems Directorate and support the Operations Team.
Requirements
- US Citizenship is required.
- An undergraduate degree in Computer Science or Information Technology or related discipline from an accredited institution
- or a high school diploma and 1 year of directly related experience
- Demonstrated technical experience with basic personal computer hardware and software, including Windows, Microsoft Office, email clients, and TCP/IP networking.
- Ability to install, repair, and troubleshoot hardware, software, and peripheral devices.
- Ability to conduct research into PC issues and products as required.
- Ability to read and understand technical manuals, procedural documentation, and OEM guides.
- Ability to lift and transport heavy to moderately heavy objects, such as computers, servers, and peripherals.
Benefits
- The area is known for its Southern-style music, food, and restaurants and has a rich cultural and art presence, along with excellent health care and schools.
- MERC offers a generous benefits package including health and dental insurance, retirement, tuition reimbursement, vacation/sick leave accrual, and holiday pay.
Company info
- Mercer Engineering Research Center (MERC), an operating unit of Mercer University, provides high quality engineering, scientific, and technical support services to both government and private industry customers.
- MERC is a non-profit applied research operating unit of Mercer University, a private university founded in 1833.
Equal opportunity
- EEO/Veteran/Disability
Visa & Work Authorization
- US Citizenship is required
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This listing is sourced directly from Mercer University's careers page and normalized into a canonical job model.