Harrow, Inc.

Director of Market Access Solutions

United States · Director

Sponsorship not specifiedDetected 42 days ago

ExpressStrategic CommunicationsPerformance ManagementPharmacy PracticePatient CareFDA RegulatoryLeadershipCommunicationCollaboration

About the role

The Director, Market Access Solutions, will serve as a critical strategic and operational leader within Harrow's market access organization.
This role is responsible for designing, implementing, and optimizing the full spectrum of patient and provider access programs.
The Director will work cross-functionally with Commercial, Medical Affairs, Marketing, and Legal/Compliance to ensure patients have seamless access to Harrow's ophthalmology portfolio while maximizing brand performance and improving affordability.

Lead the strategic design, contracting, and ongoing performance management of Harrow's specialty pharmacy network, including national and regional specialty pharmacy partners.
Collaborate with Trade and Distribution leadership to ensure seamless product flow from wholesaler to specialty pharmacy to patient.
HUB Services and Patient Support Programs
Establish and monitor HUB performance metrics (case turnaround times, PA approval rates, patient enrollment, abandonment rates) and drive operational improvements with the HUB vendor.
Identify, evaluate, and contract with high-value regional pharmacy partners; develop customized account plans and support resources to drive program performance.
Design, launch, and manage patient copay assistance programs across Harrow's portfolio, ensuring programs are structured to maximize patient affordability and market access impact.
Select and manage copay program vendors and third-party administrators; negotiate contracts, establish performance standards, and conduct regular business reviews.
Monitor copay program utilization, cost-effectiveness, and patient outcomes; adjust program design to capture optimization opportunities.

An expanding Retina Portfolio including IHEEZO ®, TRIESENCE ®, BYOOVIZ TM, and OPUVIZ TM
A broad Dry Eye Disease product line, led by VEVYE ® and bolstered by well-known adjacent ocular surface disease products such as FLAREX ® and FRESHKOTE ®
A peri-operative Surgical product line, led by TRIESENCE ®, and BYQLOVI TM
A Rare and Specialty product line, which includes various high-need and utility products such as ILEVRO ®, NATACYN ®, and VERKAZIA ®
A robust internal development pipeline with multiple late-stage candidates, including MELT-300, MELT-210, H-N08, and CR-01
Ensure all specialty pharmacy operations are fully compliant with applicable federal and state regulations, company policies, and FDA guidelines.
Serve as the primary point of escalation for specialty pharmacy operational issues, resolving barriers to patient access quickly and effectively.

Partner with Marketing and Medical Affairs to develop patient-facing materials, nurse educator programs, and support resources that enhance the patient experience and drive therapy initiation and adherence.
Develop and maintain a comprehensive PA landscape analysis across commercial and government payers, identifying coverage gaps, restrictive criteria, and appeal opportunities.
Implement PA tracking and reporting systems that provide real-time visibility into approval rates, denial trends, and appeal outcomes; use data to inform payer strategy and coverage improvement initiatives.

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